9 Best Heatmap and Session Replay Tools of 2026
By the KeenVerdict research desk · Updated November 12, 2026 · Next review December 27, 2026 · 9 products scored

Our verdict
Contentsquare, which now includes Hotjar, is the most complete documented package for conversion teams: replays, heatmaps, funnels and surveys are on every plan, the free tier covers 200k monthly sessions and Growth starts at $39 per month billed yearly. Microsoft Clarity is the obvious free choice, with unlimited recordings, heatmaps, sites and seats, though it has no surveys or testing. PostHog is the pick for product-led SaaS teams that want replay next to analytics and experiments, and Mouseflow stands out for friction detection and form analytics. Lucky Orange bundles live chat and surveys from $32 per month, Crazy Egg adds A/B testing on its Plus plan, and Plerdy is the cheapest paid option with an SEO audit included. Fullstory and LogRocket are heavier platforms for enterprise analytics and engineering teams.
The short answer
Contentsquare (formerly Hotjar) is the best heatmap and session replay tool for conversion teams in 2026, with a free plan for 200k monthly sessions and Growth from $39 per month billed yearly as of November 2026; Microsoft Clarity suits teams with no budget because every feature is free with no traffic limits. Product-led SaaS teams should look at PostHog, which includes 5K free recordings a month, while Plerdy is the cheapest paid plan at $21 per month billed annually.
This list is for conversion, UX and marketing teams that want to see how visitors actually use their pages: where they click, how far they scroll and where they give up. We compared documented features and published prices for 9 products and scored each on features, ease of use and value. Some tools are heatmap-first and built for marketers, others come from product analytics or engineering and tie replays to errors, so read the best-for line on each entry. Prices are the cheapest paid plan in US dollars as shown on each vendor's pricing page when we checked it in November 2026. Where a vendor quotes on request we say so, and where the page showed us no USD price we mark it as pending. Hotjar now redirects to Contentsquare, and Smartlook has stopped selling new subscriptions, so neither appears as a separate entry.
By the numbers
- 83%83% of small businesses had a website in a 2025 Clutch survey, up from 64% in 2018.Source: Clutch
- 79.01%79.01% of EU enterprises with 10 or more employees had a website in 2025, from 76.66% of small enterprises to 95.65% of large ones, according to Eurostat.Source: Eurostat
- 8%US Google users who saw an AI summary clicked a traditional search result in 8% of visits in March 2025, against 15% when no summary appeared, according to Pew Research Center browsing data from 900 adults.Source: Pew Research Center
- 61%61% of US consumers started their online search for a local business with Google in 2026 (52% Google search, 9% Maps), and 71% used Google at some point, according to BrightLocal.Source: BrightLocal
- 17.1%E-commerce made up 17.1% of total US retail sales in the second quarter of 2026, seasonally adjusted.Source: U.S. Census Bureau
The ranking at a glance
- 1Contentsquare (formerly Hotjar)Conversion and UX teams that want heatmaps, replays and surveys in one tool with a free tier9.0
- 2Microsoft ClaritySmall sites, bloggers and budget-conscious teams that want unlimited replays at no cost8.9
- 3PostHogProduct-led SaaS and growth teams that want replay next to analytics and experiments8.4
- 4Lucky OrangeSmall stores and Shopify merchants that want chat and surveys bundled with replay8.3
- 5MouseflowEcommerce and lead-gen teams that want friction detection and form analytics8.3
- 6Crazy EggSmall marketing teams and agencies that want heatmaps plus simple A/B tests8.2
- 7FullstoryEnterprise digital teams that need replay, analytics and data export at scale8.1
- 8LogRocketWeb and mobile app teams that want replay tied to errors and performance data8.0
- 9PlerdyBudget-minded marketers who want heatmaps, replays and SEO checks together8.0
How we scored
Every product gets the same three scores out of 10. We compared documented features and published prices; we did not run hands-on tests.
- 40%Features
- 30%Ease of use
- 30%Value
No. 1, our pick
Contentsquare (formerly Hotjar)An experience analytics platform that now includes Hotjar, with session replay, heatmaps, funnels and surveys on every plan.
9.0of 10Best for Conversion and UX teams that want heatmaps, replays and surveys in one tool with a free tier
- Features
- 9.3
- Ease of use
- 8.6
- Value
- 9.0
Price
Free plan; Growth from $39 per month billed yearly ($49 monthly) for 7k monthly sessions
Quoted from the Contentsquare (formerly Hotjar) pricing page on November 12, 2026:
+240k monthly sessions $49 $39 / month
Hotjar now lives inside Contentsquare: hotjar.com redirects to a Contentsquare page that says Hotjar users can log in with the same credentials and keep heatmaps, recordings and surveys. The combined product is the strongest documented package for conversion teams here. The free plan captures up to 200k sessions per month and includes replays, heatmaps, funnels, error and performance monitoring, basic surveys and an MCP connection for AI assistants, with 1 month of data access and 1 project. Growth starts at $39 per month billed yearly, or $49 paid monthly, for 7k monthly sessions, and adds 13 months of data, 3 projects, zone-based heatmaps, path analysis, impact quantification and Sense AI summaries of replays and heatmaps. Pro and Enterprise are sold on demos and add cross-device journeys, revenue attribution, real user monitoring and A/B testing outcomes analysis. The trade-off is that the most advanced analysis sits behind custom pricing.
What works
- +Hotjar users sign in with the same credentials, per the vendor
- +Paid entry plan is published at $39 per month billed yearly
- +Free plan already includes error and performance monitoring and basic surveys
What does not
- −Free plan keeps only 1 month of data
- −Cross-session journeys and revenue attribution need the custom-priced Pro plan
- −Growth price rises with the monthly session tier you pick
- Free plan
- 200k monthly sessions, 1 project
- Paid plans
- Growth, Pro, Enterprise
- Data access
- 1 month free, 13 months on Growth
Visit contentsquare.com|Read the full Contentsquare (formerly Hotjar) review
No. 2
Microsoft ClarityMicrosoft's free behavior analytics tool with session recordings, heatmaps and Copilot summaries.
8.9of 10Best for Small sites, bloggers and budget-conscious teams that want unlimited replays at no cost
- Features
- 8.2
- Ease of use
- 9.1
- Value
- 9.6
Price
Free forever, with no paid plan and no traffic limits
Quoted from the Microsoft Clarity pricing page on November 12, 2026:
Enjoy all the features of Clarity at absolutely zero cost. You'll never run into traffic limits or be forced to upgrade to a paid version.
Microsoft Clarity is the easiest recommendation for anyone who wants session replay and heatmaps without a budget. The pricing page states that every feature is free, that you will never hit traffic limits and that heatmaps, websites and team members are unlimited. The feature list covers always-on recordings, click, scroll, area and conversion heatmaps, rage click and dead click insights, more than 40 segmentation filters, smart events and a Google Analytics integration, plus Copilot summaries for single sessions, groups of sessions and heatmaps. Microsoft explains that it is free because the anonymous behavior data helps it improve machine learning models, while saying it will never share your data with third parties. What you give up is breadth: there are no surveys, experiments or live chat, and there is no paid tier with support commitments. Most teams pair it with a testing or survey tool rather than using it alone.
What works
- +Every feature is free with no traffic limits
- +Unlimited heatmaps, websites and team members
- +Clarity for mobile apps covers Android apps as well as websites
What does not
- −No surveys, A/B testing or live chat
- −No paid support plan or SLA is listed on the pricing page
- −Microsoft says it uses Clarity data to improve its machine learning models
- Price
- Free forever
- Limits
- Unlimited heatmaps, websites and team members
- Sites using it
- 2M+ sites and apps, per Microsoft
Visit clarity.microsoft.com|Read the full Microsoft Clarity review
No. 3
PostHogAn open product platform with session replay, heatmaps, analytics, experiments and surveys billed by usage.
8.4of 10Best for Product-led SaaS and growth teams that want replay next to analytics and experiments
- Features
- 8.8
- Ease of use
- 7.6
- Value
- 8.8
Price
Free monthly allowance of 5K session recordings; pay-as-you-go above that with no minimum spend
Quoted from the PostHog pricing page on November 12, 2026:
PostHog is free to use and each product has a generous free monthly allowance (1M events for analytics, 5K session replays, 1M feature flag requests, and more).
PostHog suits teams that want session replay inside a wider product analytics stack. Every month the free allowance includes 5K session recordings along with 1M analytics events, 1M feature flag requests and 1,500 survey responses, and PostHog says there is no minimum spend or annual contract, with billing limits you can set per product. Replays capture clicks, scrolls, form inputs, page views, network requests and console logs, and an event timeline lets you jump straight to errors or key actions. Heatmaps add clickmaps, scrollmaps, dead clicks and rageclicks, and PostHog AI can search, watch and summarize recordings from the app or from an MCP-compatible editor. The limits are retention, 1 month on the free plan and 90 days on pay-as-you-go unless you add Boost or Scale, and a product built for engineers, which means marketing-only teams may find Contentsquare or Clarity quicker to adopt.
What works
- +No minimum spend or annual contract, with per-product billing limits
- +Replays include console logs and network requests for debugging
- +Experiments and surveys sit in the same platform as replay
What does not
- −Free plan recordings are retained for 1 month
- −Built for product and engineering teams, so marketers face more setup
- −Longer replay retention needs the paid Boost or Scale add-ons
- Free replays
- 5K recordings per month
- Retention
- 1 month free, 90 days pay-as-you-go
- Billing
- Usage-based, no minimum spend
No. 4
Lucky OrangeA conversion tool with dynamic heatmaps, session recordings, funnels, surveys and live chat on every plan.
8.3of 10Best for Small stores and Shopify merchants that want chat and surveys bundled with replay
- Features
- 8.3
- Ease of use
- 8.6
- Value
- 8.0
Price
From $32 per month paid annually ($39 monthly) for 3,500 monthly sessions; 7-day free trial
Quoted from the Lucky Orange pricing page on November 12, 2026:
Build $32 /mo paid annually Track up to 3,500 monthly sessions
Lucky Orange bundles the tools a small conversion team uses day to day: dynamic heatmaps, session recordings, conversion funnels, page and form analytics, unlimited surveys and announcements, live chat and a live visitor view. The vendor says all features are on all plans, so the plan you choose only changes the number of sessions tracked. Build costs $32 per month paid annually, or $39 monthly, for 3,500 monthly sessions; Grow is $72 per month for 10,000 sessions; and Expand starts at $199 per month for 50,000 sessions. Its heatmaps are designed to record clicks inside dropdown menus and pop-ups, which simpler tools can miss, and survey responses link to the visitor's recording. The limits are a 60-day base storage window, a $5 charge for each extra website and no free plan, only a 7-day trial. For a single store that wants chat and replay together, it is good value.
What works
- +All features are available on every plan
- +Unlimited team members
- +Survey responses link back to the visitor's recording
What does not
- −No permanent free plan, only a 7-day trial
- −Base data storage is 60 days, with longer storage as an upgrade
- −Extra websites cost $5 per site
- Entry plan
- Build, 3,500 sessions per month
- Free trial
- 7 days, full access
- Storage
- 60 days base, 90 to 365 days available
No. 5
MouseflowA behavior analytics tool with session replay, heatmaps, friction detection, funnels and form analytics.
8.3of 10Best for Ecommerce and lead-gen teams that want friction detection and form analytics
- Features
- 8.4
- Ease of use
- 8.4
- Value
- 8.2
Price
See vendor pricing (USD check pending); free plan for 1 website and 500 sessions
US price check pending. See the Mouseflow pricing page.
Mouseflow is a focused behavior analytics tool for teams that care about where visitors get stuck. The free plan covers 1 website and 500 sessions with session replays, click, scroll and geo heatmaps, friction detection and 1 month of data history. Essential raises that to 5,000 sessions and 3 months of history and adds the Ask Mina AI chat, Advanced moves to 25,000 sessions across 2 websites with attention and movement heatmaps and feedback surveys, and Premium adds form analytics, Mina AI Insights and an MCP server. User path maps are an Enterprise feature. Users are unlimited on every plan, and the pricing page says annual billing saves up to 35%. We could not confirm a USD price because the page as fetched here showed numbers without a currency, so check the price in your own region. For lead-gen and checkout pages, the form analytics on Premium is the main reason to pick it.
What works
- +Permanent free plan for 1 website and 500 sessions
- +Unlimited users on every plan
- +Annual billing saves up to 35%, per the pricing page
What does not
- −Free plan keeps 1 month of data history
- −Form analytics needs Premium and user path maps need Enterprise
- −Pricing page did not show a USD price from our location
- Free plan
- 1 website, 500 sessions
- Plans
- Free, Essential, Advanced, Premium, Enterprise
- Data history
- 1 month free, up to 12 months on Premium
No. 6
Crazy EggA heatmap and recording tool that adds A/B testing, surveys and web analytics with no overage charges.
8.2of 10Best for Small marketing teams and agencies that want heatmaps plus simple A/B tests
- Features
- 8.0
- Ease of use
- 8.8
- Value
- 7.8
Price
From $29 per month billed annually for 5,000 tracked pageviews; 30-day free trial
Quoted from the Crazy Egg pricing page on November 12, 2026:
Starter $29 /mo * Start free 30-day trial Key features include: 5,000 tracked pageviews/mo
Crazy Egg is the simplest way here to combine heatmaps with A/B tests. Starter costs $29 per month billed annually and includes 5,000 tracked pageviews, 5 heatmap reports and 50 recordings a month, with 6 months of recording storage, unlimited surveys, web analytics, conversion tracking and AI analysis of heatmaps and recordings. Plus, at $99 per month, raises limits to 150,000 pageviews, 75 heatmap reports and 1,000 recordings and adds unlimited A/B testing, CTAs and error tracking. Every plan includes unlimited domains and team members, which helps agencies, and Crazy Egg says it never charges overages: data collection pauses at the limit and resumes on the 1st of the next month. The weak point is the Starter allowance, which is thin for any site with steady traffic, so most buyers who want testing will land on Plus. Plans are billed annually only, after a 30-day trial.
What works
- +No overage charges: tracking pauses at the limit
- +30-day free trial on all plans
- +Installs with one snippet or integrations such as Shopify, WordPress and Wix
What does not
- −Starter caps you at 5 heatmap reports and 50 recordings per month
- −A/B testing starts on the $99 Plus plan
- −All plans are billed annually
- Starter limits
- 5,000 pageviews, 5 heatmap reports, 50 recordings
- Free trial
- 30 days
- Websites using it
- Over 449,000, per Crazy Egg
No. 7
FullstoryAn enterprise behavioral data platform with session replay, heatmaps, product analytics and AI agents.
8.1of 10Best for Enterprise digital teams that need replay, analytics and data export at scale
- Features
- 9.2
- Ease of use
- 7.8
- Value
- 6.8
Price
Custom pricing on request for Business, Advanced and Enterprise plans
Quoted from the Fullstory pricing page on November 12, 2026:
Request pricing & demo Three plans for businesses big and small
Fullstory is built for larger organizations that treat behavioral data as a company asset. Its Analytics product comes in Business, Advanced and Enterprise plans, all priced on request. The plan comparison lists session replay, live session viewing, developer tools, heatmaps, scroll maps, click maps and conversion maps, along with product analytics features such as funnels, page flow analysis, journeys and retention analysis. Tagless autocapture records interactions without manual tagging, which lets teams analyze history retroactively, and Fullstory says private and sensitive data is excluded by default. Its heatmaps page describes moving from any heatmap trend to the underlying sessions. StoryAI agents, Guides and Surveys, Mobile and Multi-Org Management are add-ons, and Anywhere sends data to a warehouse or activates it for personalization. For a conversion team at a mid-size company it is likely more platform than needed, and the lack of public prices makes budgeting slow.
What works
- +Captures interactions without manual tagging, so past data can be analyzed
- +Heatmaps link directly to the sessions behind a trend
- +Data export, webhooks and warehouse integration through Anywhere
What does not
- −No published prices on any plan
- −Mobile analytics and guides are paid add-ons
- −More setup and training than lightweight heatmap tools
- Plans
- Business, Advanced, Enterprise
- Pricing
- On request
- Add-ons
- StoryAI, Guides and Surveys, Mobile, Multi-Org
No. 8
LogRocketA session replay platform with product analytics and error monitoring, priced by captured sessions.
8.0of 10Best for Web and mobile app teams that want replay tied to errors and performance data
- Features
- 8.5
- Ease of use
- 7.8
- Value
- 7.4
Price
Free plan with 1,000 sessions; Core from $83 per month billed annually for 10,000 sessions
Quoted from the LogRocket pricing page on November 12, 2026:
The Free plan includes 1,000 sessions a month, free forever. Core starts at $83 a month for 10,000 sessions.
LogRocket comes from the engineering side of session replay. Every plan includes session replay, product analytics and error monitoring, and analytics events, error events, logs and network data are unlimited, so you only pay for the sessions you capture. The free plan includes 1,000 sessions a month, Core starts at $83 a month for 10,000 sessions, and Pro starts at $292 a month for 10,000 sessions with LogRocket Galileo, which adds AI session summaries, funnel insights, issue summaries, anomaly detection and AI heatmaps insights along with MCP and API access. All prices are monthly equivalents on an annual plan. At 250,000 sessions and up, Conditional Recording lets you record only the sessions you choose to lower cost. For conversion teams the value is linking a lost signup to the JavaScript error or slow request behind it, but marketers who mainly want heatmaps will find Contentsquare, Clarity or Crazy Egg more direct.
What works
- +Full USD list price table published by session volume
- +Analytics, errors and logs are unlimited on every plan
- +Free plan includes 1,000 sessions a month
What does not
- −Galileo AI requires Pro, from $292 a month for 10,000 sessions
- −Prices are monthly equivalents of annual plans
- −Aimed at product and engineering teams more than marketers
- Free plan
- 1,000 sessions per month
- Core
- $83 per month for 10,000 sessions, billed annually
- Enterprise
- 4,000,000+ sessions, custom pricing
No. 9
PlerdyA CRO toolkit that combines heatmaps, session recordings and an SEO audit at low published prices.
8.0of 10Best for Budget-minded marketers who want heatmaps, replays and SEO checks together
- Features
- 7.8
- Ease of use
- 7.8
- Value
- 8.4
Price
Free plan; Startup from $21 per month billed annually ($32 monthly); 14-day free trial
Quoted from the Plerdy pricing page on November 12, 2026:
Startup $32 $32 $21 / Month Billed annually 500 Heatmaps (daily limit)
Plerdy is a low-cost toolkit that mixes conversion and SEO features. The free plan includes heatmaps with a daily limit, and the Startup plan costs $21 per month billed annually, or $32 paid monthly, with 500 daily heatmap page views, 5,000 video sessions and an SEO audit; Scale costs $42 per month billed annually with 1,500 daily heatmaps. Heatmap reports include scroll depth, mouse movement and click sequence, with segmentation by traffic channel, user group and country, and Plerdy says it records clicks on dynamic elements. Video sessions are recorded based on rules you define, with unlimited filtering. The SEO audit collects page-level SEO data, which is unusual in this category and useful for small marketing teams that own both rankings and conversions. The limits are worth reading: heatmaps reset daily against a page view cap, and video sessions have a total limit you manage by deleting recordings.
What works
- +Lowest paid entry price here, at $21 per month billed annually
- +Heatmaps record clicks on dynamic page elements
- +SEO audit is included in the same plans as heatmaps
What does not
- −Heatmap tracking has a daily page view limit that resets each day
- −Video sessions have a total cap you manage by deleting old ones
- −Smaller ecosystem than the larger platforms on this list
- Startup plan
- 500 daily heatmaps, 5,000 video sessions
- Free trial
- 14 days
- Annual discount
- Save 35%
Before you choose
Know how the tool counts usage
Vendors meter different things. Contentsquare, Lucky Orange, Mouseflow and LogRocket count monthly sessions, Crazy Egg counts tracked pageviews plus a recordings cap, PostHog counts recordings, and Plerdy uses a daily heatmap page view limit. Estimate your monthly sessions before you compare entry plans, because a $29 plan with 5,000 pageviews and a $39 plan with 7k sessions cover very different sites.
Check data retention
Retention decides whether you can compare this month with last quarter. Contentsquare's free plan keeps 1 month of data and Growth keeps 13 months, Lucky Orange starts at 60 days, PostHog keeps free recordings for 1 month, and Mouseflow ranges from 1 month free to 12 months on Premium. If you review seasonal campaigns, pay for longer history.
Decide what you need beyond replay
Heatmaps and recordings show what happened, not why. Contentsquare, Lucky Orange, Crazy Egg and Mouseflow (from Advanced) add surveys, Crazy Egg adds A/B tests on Plus, and Lucky Orange adds live chat. If you already run a survey or testing tool, a free tool such as Microsoft Clarity may be all you need.
Plan for privacy and consent
Session replay records real visitor behavior, so masking and consent matter. Fullstory says private and sensitive data is excluded by default, and Microsoft describes Clarity as GDPR and CCPA ready. Check how each tool masks form inputs and whether your consent banner must block the script until visitors opt in.
Match the tool to who will use it
Marketers and CRO specialists usually adopt heatmap-first tools such as Contentsquare, Clarity, Crazy Egg, Lucky Orange and Plerdy fastest. Product and engineering teams get more from PostHog and LogRocket, which link replays to console logs, network requests and errors. Fullstory fits enterprises with data teams that want warehouse exports.
Questions readers ask
- What is the best heatmap and session replay tool?
- Contentsquare (formerly Hotjar) is our top pick for conversion teams. Its free plan captures up to 200k sessions per month with replays, heatmaps, funnels and basic surveys, and Growth starts at $39 per month billed yearly. Microsoft Clarity is the best free alternative.
- Is there a free heatmap and session recording tool?
- Yes. Microsoft Clarity is free forever with no traffic limits and unlimited heatmaps, websites and team members. Contentsquare, PostHog (5K recordings a month), LogRocket (1,000 sessions a month), Mouseflow (500 sessions a month) and Plerdy also have free plans.
- What happened to Hotjar?
- Hotjar is now part of Contentsquare. Hotjar.com redirects to a Contentsquare page that says Hotjar users can log in with the same credentials and keep heatmaps, recordings and surveys, with more features added.
- Is Microsoft Clarity really free?
- Yes. Microsoft's pricing page says all Clarity features are free and you will never hit traffic limits or be forced onto a paid version. Microsoft explains that anonymous behavior data helps it improve its machine learning models and says it will not share your data with third parties.
- What is the cheapest paid heatmap tool?
- Plerdy has the lowest paid entry price on this list, at $21 per month billed annually for the Startup plan. Crazy Egg Starter costs $29 per month billed annually and Lucky Orange Build costs $32 per month paid annually, as of November 2026.
- Which session replay tool is best for developers?
- PostHog and LogRocket are the strongest picks for engineering teams. PostHog replays include console logs and network requests, and LogRocket includes unlimited error events and logs on every plan, with Core from $83 a month for 10,000 sessions.
- Is Smartlook still available?
- No, not for new customers. Smartlook's site says End of Sale took effect on 31 May 2026 and no renewals are sold after 31 August 2026, with its features moving into Splunk Observability Cloud.
Questions or corrections: editorial@keenverdict.com
Read our disclosure and editorial policy. Prices change often; check the vendor page before you buy.