Lucky Orange review

Lucky Orange bundles the tools a small conversion team uses day to day: dynamic heatmaps, session recordings, conversion funnels, page and form analytics, unlimited surveys and announcements, live chat and a live visitor view. The vendor says all features are on all plans, so the plan you choose only changes the number of sessions tracked. Build costs $32 per month paid annually, or $39 monthly, for 3,500 monthly sessions; Grow is $72 per month for 10,000 sessions; and Expand starts at $199 per month for 50,000 sessions. Its heatmaps are designed to record clicks inside dropdown menus and pop-ups, which simpler tools can miss, and survey responses link to the visitor's recording. The limits are a 60-day base storage window, a $5 charge for each extra website and no free plan, only a 7-day trial. For a single store that wants chat and replay together, it is good value.

Who it is for

Small stores and Shopify merchants that want chat and surveys bundled with replay

Price

From $32 per month paid annually ($39 monthly) for 3,500 monthly sessions; 7-day free trial.

Build $32 /mo paid annually Track up to 3,500 monthly sessions
Quoted from the vendor pricing page on November 12, 2026.

Key features

• Dynamic heatmaps that capture clicks in dropdowns and pop-ups
• Session recordings and conversion funnels
• Unlimited surveys and announcements
• Live chat and live visitor view
• Discovery AI that answers questions about visitor behavior

Strengths and weaknesses

• Strength: All features are available on every plan
• Strength: Unlimited team members
• Strength: Survey responses link back to the visitor's recording
• Weakness: No permanent free plan, only a 7-day trial
• Weakness: Base data storage is 60 days, with longer storage as an upgrade
• Weakness: Extra websites cost $5 per site

Key facts

• Entry plan: Build, 3,500 sessions per month
• Free trial: 7 days, full access
• Storage: 60 days base, 90 to 365 days available

Where it ranks

Lucky Orange is No. 4 in our Best Heatmap and Session Replay Tools verdict.