10 Best Email Marketing Software for Ecommerce of 2026
By the KeenVerdict research desk · Updated November 9, 2026 · Next review December 24, 2026 · 10 products scored

Our verdict
Pick Klaviyo if your store's revenue depends on email and you want the deepest store data, segmentation and flow library in one place. Omnisend covers the same core ecommerce flows with a product recommender and free migration at a lower monthly price, which makes it the better fit for most small and midsize shops. Shopify stores that only need branded campaigns and a few automations can start with Shopify Messaging, which costs nothing for the first 10,000 emails each month. Brevo is the cheapest paid entry, Drip suits stores that want unlimited sends at a flat list price, and ActiveCampaign fits sellers who also run a sales pipeline. Privy is strongest at pop-ups and list growth, while Sendlane and Attentive are built for larger brands with SMS programs.
The short answer
Klaviyo is the best email marketing software for online stores in 2026, with a free plan and the Email plan from $20 per month; Omnisend suits small and midsize stores that want product recommendations and cart flows from $16 per month; Shopify Messaging is free for the first 10,000 emails a month on any Shopify plan, and Brevo Starter is the cheapest paid plan at $9 per month.
This list is for people who run an online store and need email that reacts to what shoppers do: abandoned cart reminders, browse and win-back flows, product recommendations and promotional campaigns for sales events. We compared documented features and published prices for 10 tools and scored each on features, ease of use and value. Prices are the cheapest paid plan in US dollars as shown on the vendor's own pages when we checked. Three vendors did not show a USD price we could confirm, so those entries say the check is pending. Most of these tools bill by contacts or by sends, so price each one at the list size you expect in a year.
By the numbers
- 82%82% of people aged 16 to 74 in the EU sent or received email in 2025, the same share that used instant messaging.Source: Eurostat
- 43.46%The median open rate across 3.6 million MailerLite campaigns sent between December 2024 and November 2025 was 43.46%, up from 42.35% a year earlier.Source: MailerLite
- 20.73%Brevo's 2026 benchmark puts the average email open rate at 20.73%, or 33.87% when Apple Mail Privacy Protection opens are included.Source: Brevo
- 41%Automated flows produced nearly 41% of email revenue for Klaviyo customers while making up just 5.3% of sends.Source: Klaviyo
- 17.1%E-commerce made up 17.1% of total US retail sales in the second quarter of 2026, seasonally adjusted.Source: U.S. Census Bureau
- 3.60%The median churn rate across all industries on the Recurly subscription network was 3.60% in its July 2026 benchmark data.Source: Recurly
The ranking at a glance
- 1KlaviyoOnline stores where email and SMS drive a large share of revenue and that want deep segmentation and flows.8.9
- 2OmnisendSmall and midsize stores that want ecommerce flows and product recommendations at a lower monthly price.8.8
- 3Shopify MessagingShopify merchants who want branded campaigns and simple automations without another subscription.8.6
- 4BrevoBudget-conscious stores with large contact lists that send a few campaigns a month.8.4
- 5DripStores that want unlimited email sends at a flat price set by list size.8.2
- 6ActiveCampaignStores that also run sales pipelines or need complex automation logic.8.1
- 7MailchimpStores that want a familiar general email tool with ecommerce connections.8.1
- 8PrivySmall stores that need pop-ups to grow a list plus simple email and SMS.7.9
- 9AttentiveLarge retail and DTC brands that run SMS and email programs together.7.8
- 10SendlaneLarger ecommerce brands that want send-based pricing and hands-on support.7.8
How we scored
Every product gets the same three scores out of 10. We compared documented features and published prices; we did not run hands-on tests.
- 40%Features
- 30%Ease of use
- 30%Value
No. 1, our pick
KlaviyoB2C CRM and marketing platform for email, SMS, mobile push, reviews and service, built on store and customer data.
8.9of 10Best for Online stores where email and SMS drive a large share of revenue and that want deep segmentation and flows.
- Features
- 9.6
- Ease of use
- 8.5
- Value
- 8.4
Price
Free plan for 250 active profiles; Email plan from $20 per month
Quoted from the Klaviyo pricing page on November 9, 2026:
Email Grow with email. Automate campaigns and build subscribers. $20 /month
Klaviyo is the tool most online stores grow into when email becomes a main revenue channel. It pulls order, browsing and catalog data from platforms such as Shopify, WooCommerce, BigCommerce, Adobe Commerce and Salesforce Commerce Cloud, then uses it for segments, campaigns and automated flows. The free plan covers 250 active profiles and 500 emails a month, enough to build flows before launch. The Email plan starts at $20 per month with 5,000 sends, while Marketing adds SMS, MMS, mobile push and social marketing on the same profiles. Klaviyo also sells reviews, a customer hub, a helpdesk and an AI agent called Composer, so a store can keep messaging and service on one data set. The main drawback is cost at scale: pricing rises with active profiles, and email support on lower plans lasts only 60 days. For stores that treat email as a core channel, it has the deepest feature set on this list.
What works
- +Billing counts active profiles, not every contact stored
- +The widest store integration list on this page
- +Reviews, helpdesk and an AI marketing agent sit on the same customer data
What does not
- −Email support on lower plans covers only the first 60 days
- −The free plan stops at 500 emails a month
- −Costs climb quickly as active profiles grow
- Free plan
- Yes, 250 active profiles and 500 emails a month
- Integrations
- 400+ apps
- Paid plans
- Email, Marketing, Custom
No. 2
OmnisendEmail, SMS and push marketing platform built for ecommerce stores, with prebuilt automations and a product recommender.
8.8of 10Best for Small and midsize stores that want ecommerce flows and product recommendations at a lower monthly price.
- Features
- 8.8
- Ease of use
- 8.8
- Value
- 8.9
Price
Free plan for 250 contacts; Standard from $16 per month
Quoted from the Omnisend pricing page on November 9, 2026:
Starting at $16/month , get access to most Omnisend features, unlimited push notifications, chat with live support
Omnisend is built for online stores rather than adapted to them, and it shows in the defaults. Its Product Recommender inserts best sellers or new arrivals into campaigns and automations, and the platform covers email, SMS and web push with forms and segments. The free plan sends 500 emails a month to up to 250 contacts with all features, which is enough to set up cart and welcome flows. Standard starts at $16 per month and allows 12 emails per contact each billing cycle, plus unlimited push notifications and live chat support. Pro starts at $59 per month with unlimited email and is now the plan new customers need for SMS, priced from $0.007 per message. Omnisend also moves your lists, flows, segments and templates for free in up to 5 days, which lowers the cost of leaving another tool. It has fewer integrations than Klaviyo and less depth in data tools, but for most small and midsize stores it delivers the core ecommerce flows for less.
What works
- +Standard costs $16 per month, well below most ecommerce-first rivals
- +Free migration removes most of the switching work
- +Product recommendations and push notifications are built in
What does not
- −New subscribers since May 4, 2026 need Pro from $59 per month for SMS
- −Standard caps email volume at 12 sends per contact per cycle
- −Fewer integrations than Klaviyo
- Free plan
- Yes, 500 emails a month to 250 contacts
- Paid plans
- Standard from $16, Pro from $59 per month
- Integrations
- 335+
No. 3
Shopify MessagingShopify's built-in email and SMS tool that pulls branding, products and prices from your store into templates.
8.6of 10Best for Shopify merchants who want branded campaigns and simple automations without another subscription.
- Features
- 7.4
- Ease of use
- 9.5
- Value
- 9.4
Price
First 10,000 emails a month free; then $1 per 1,000 emails
Quoted from the Shopify Messaging pricing page on November 9, 2026:
Every month, you can send up to 10,000 manual or automated emails for free. After that, only pay for what you use at $1 USD per 1,000 additional emails sent
Shopify Messaging is the lowest-friction option for merchants already on Shopify. Templates automatically use the store's logo, colors, products and prices, and dynamic product sections can show best sellers or recently added items. Automation templates cover welcome, winback and upsell emails, and merchants can add express checkout buttons so shoppers buy straight from the email. Sidekick, Shopify's AI assistant, helps write copy and suggests send times. Pricing is simple: every month the first 10,000 manual or automated emails are free, then each extra 1,000 costs $1, with lower rates after 300,000 a month. There are no monthly commitments, and SMS is available in select countries at separate rates. The limits are clear too. It only works for Shopify stores, and segmentation, testing and reporting are lighter than in Klaviyo or Omnisend. For a store sending a few campaigns and core flows, it may be all that is needed.
What works
- +No monthly commitment and no extra app to install
- +Store branding and products appear in templates automatically
- +Volume rates fall after 300,000 emails a month
What does not
- −Only works for stores on Shopify
- −Fewer segmentation and testing tools than dedicated platforms
- −SMS is available only in select countries and is charged separately
- Free allowance
- 10,000 emails a month
- Extra emails
- $1 per 1,000
- Platform
- Shopify stores only
No. 4
BrevoMultichannel marketing platform for email, SMS, web push and transactional messages, priced by email volume.
8.4of 10Best for Budget-conscious stores with large contact lists that send a few campaigns a month.
- Features
- 8.0
- Ease of use
- 8.2
- Value
- 9.1
Price
Free plan with 300 emails a day; Starter from $9 per month
Quoted from the Brevo pricing page on November 9, 2026:
The Starter plan is available starting from $9 per month for the first tier.
Brevo is the low-cost route for stores that want ecommerce messaging without paying per stored contact. The free plan stores up to 100,000 contacts and sends 300 emails a day, and it includes multichannel automation for up to 2,000 contacts, transactional email and SMS, and an AI assistant called Aura. Starter, from $9 per month, removes the daily cap and adds features stores use directly: back-in-stock alerts, web push notifications and data feeds connected to an external source or API. Standard starts at $18 per month for growing teams. Because Starter and Standard tiers are set by monthly email sends, a store that emails often will move up tiers faster than one that sends a weekly promotion. Brevo's ecommerce depth is lighter than Klaviyo or Omnisend, and the step to Professional at $499 per month is steep. For a store with a big list and a modest sending schedule, it is hard to beat on price.
What works
- +The cheapest verified paid plan on this list at $9 per month
- +Stores large lists without charging per contact
- +Back-in-stock alerts suit stores with frequent stockouts
What does not
- −The free plan caps sending at 300 emails a day
- −Starter tiers are sized by monthly sends, so frequent senders pay more
- −Professional jumps to $499 per month
- Free plan
- Yes, 300 emails a day and up to 100,000 contacts
- Paid plans
- Starter, Standard, Professional, Enterprise
- Starter entry tier
- 5,000 emails a month, up to 500 contacts
No. 5
DripEcommerce email marketing platform with onsite pop-ups, behavior-based segments and revenue attribution.
8.2of 10Best for Stores that want unlimited email sends at a flat price set by list size.
- Features
- 8.5
- Ease of use
- 8.3
- Value
- 7.8
Price
From $39 per month for up to 2,500 people; 14-day free trial
Quoted from the Drip pricing page on November 9, 2026:
Price per month: $39
Drip prices on one number, the people on your list, and includes every feature at every size. The entry tier costs $39 per month for up to 2,500 people with unlimited email sends, chat and email support, dynamic segments, onsite campaigns, up to 50 workflows, unlimited sub-accounts and open API access. That model suits stores that send often, since a daily promotion schedule does not push you into a higher tier. Drip ships with playbooks for a welcome series, abandoned cart and win-back that you edit and turn on, and segments can follow what shoppers browse, buy, return or ignore. Revenue reporting ties orders to the email that drove them rather than stopping at opens and clicks. Drip connects to Shopify, WooCommerce, BigCommerce and 90+ other tools, and offers an MCP connection on every plan. There is no free plan, only a 14-day trial, so very small stores pay more here than with Klaviyo or Omnisend at the start.
What works
- +Every feature is included at every list size
- +Unlimited sends suit stores that email often
- +Reports trace orders back to the email that earned them
What does not
- −No free plan, only a 14-day trial
- −$39 per month is a high entry price for very small lists
- −Unlimited emails are not available during the trial
- Free trial
- 14 days, no credit card
- Entry tier
- 1 to 2,500 people
- Integrations
- Shopify, WooCommerce, BigCommerce and 90+ more
No. 6
ActiveCampaignMarketing automation and CRM platform with ecommerce integrations, email, SMS and revenue reporting.
8.1of 10Best for Stores that also run sales pipelines or need complex automation logic.
- Features
- 8.8
- Ease of use
- 7.6
- Value
- 7.6
Price
See vendor pricing (USD check pending)
US price check pending. See the ActiveCampaign pricing page.
ActiveCampaign is an automation platform first and an ecommerce tool second, which makes it a good fit for stores with more complex needs. Starter covers 1,000 contacts, 10,000 email sends a month and one user, and includes multi-step marketing automation, AI-powered automation and campaign builders, and ecommerce automation. Shopify, Square and WooCommerce connect on every plan. Plus adds cross-channel marketing, landing pages, revenue reporting and ecommerce reporting, while Pro adds predictive sending, conditional content and attribution. The catch for larger stores is that BigCommerce, Magento and Shopify Plus integrations sit on Enterprise, and the builder takes more setup than Klaviyo or Omnisend. ActiveCampaign also offers a CRM, which helps stores that sell wholesale or handle quotes. Its pricing page did not display a USD price we could confirm from our location, so check the current figure on the vendor's page.
What works
- +Deep automation logic with goals and conditions
- +Built-in CRM options for stores with B2B or wholesale sales
- +A 30-day refund if you are not satisfied
What does not
- −BigCommerce, Magento and Shopify Plus integrations need Enterprise
- −Ecommerce reporting is not on Starter
- −More setup work than store-first tools
- Starter limits
- 1,000 contacts, 10,000 sends a month, 1 user
- Plans
- Starter, Plus, Pro, Enterprise
- Refund
- Full refund within 30 days
Visit activecampaign.com|Read the full ActiveCampaign review
No. 7
MailchimpEmail and SMS marketing platform with automations, predictive segments and 300+ integrations.
8.1of 10Best for Stores that want a familiar general email tool with ecommerce connections.
- Features
- 8.0
- Ease of use
- 8.6
- Value
- 7.6
Price
Free plan available; Essentials from $13 per month
Quoted from the Mailchimp pricing page on November 9, 2026:
Save 15% on 10,000+ contacts $ 13 00 /mo for 12 months
Mailchimp is the general email tool many stores already know, and it connects to Shopify, WooCommerce, Square, Wix, Squarespace and Stripe among 300+ integrations. Essentials starts at $13 per month and covers testing and scheduling, while Standard, from $20 per month, adds the automations, personalization and optimization tools most stores want for cart and post-purchase flows. Standard and Premium also include predictive segments, which Mailchimp says produced about twice the revenue for connected ecommerce stores compared with non-predictive segments. Paid plans come with a 14-day free trial and there is a free plan for getting started. The trade-offs are cost and focus. Overages are billed automatically when you pass contact or send limits, and the platform is built for many kinds of business rather than for stores alone. Merchants who want product recommendations and store-first defaults will find Klaviyo or Omnisend more direct. Mailchimp suits stores that value the editor and integrations more than ecommerce depth.
What works
- +Easy editor and a large template library
- +Connects to many store platforms
- +15% off for lists of 10,000+ contacts
What does not
- −Ecommerce automations and predictive segments need Standard from $20 per month
- −Overages are billed when you pass contact or send limits
- −Less store-specific than Klaviyo or Omnisend
- Free trial
- 14 days on paid plans
- Plans
- Free, Essentials, Standard, Premium
- Integrations
- 300+
No. 8
PrivyPop-up, email and SMS tool for small online stores, focused on list growth and cart recovery.
7.9of 10Best for Small stores that need pop-ups to grow a list plus simple email and SMS.
- Features
- 7.4
- Ease of use
- 8.7
- Value
- 7.9
Price
From $30 per month with 250 SMS credits; pop-ups only from $24 per month
Quoted from the Privy pricing page on November 9, 2026:
Starts at $30/month with 250 free SMS credits included
Privy starts from the other end of the funnel: it helps small stores collect subscribers, then emails and texts them. Its displays include spin-to-win, exit intent, multi-step pop-ups, quizzes, cart savers and cross-sell pop-ups, plus landing pages and embedded forms. The email and SMS plan starts at $30 per month with 250 SMS credits that roll over, unlimited email sends, automations, segmentation and reporting, and you pay only for mailable contacts. A pop-ups only plan starts at $24 per month and can sync collected contacts to Shopify, BigCommerce, Wix or tools such as Klaviyo. There is a 15-day free trial with no credit card and no annual contract. Privy's email builder and segments are simpler than Klaviyo's or Omnisend's, and the $30 entry price is higher than theirs. It is best for small shops whose bigger problem is a thin list rather than missing flow features.
What works
- +List growth tools are the core of the product
- +250 SMS credits included, and unused credits roll over
- +No annual contract required
What does not
- −No free plan, only a 15-day trial
- −Email and segmentation depth trail the leaders
- −Higher entry price than Omnisend or Klaviyo's Email plan
- Free trial
- 15 days, no credit card
- Pop-ups only plan
- From $24 per month, priced by page views
- Email sends
- Unlimited
No. 9
AttentiveSMS, email, RCS and push marketing platform for larger retail brands, with AI journeys and identity tools.
7.8of 10Best for Large retail and DTC brands that run SMS and email programs together.
- Features
- 8.9
- Ease of use
- 7.4
- Value
- 6.6
Attentive began in SMS and now offers email, RCS and push alongside it, aimed at larger retail and DTC brands. Every plan includes triggered welcome and abandonment flows, and its Text and email bundle sends both triggered emails and full campaigns from one platform. Attentive Signal tracks visitor behavior across channels to identify and segment more of a store's traffic, and AI Pro uses predictive models for send time and audience selection, sold as a flat monthly add-on. The company also stresses compliance tooling and deliverability help during peak periods such as Black Friday. Attentive does not publish prices; its page says pricing is based on list size and messages sent, so we marked the price as pending. The platform is powerful for brands with large text lists, but small stores will pay for scale they do not need and face a sales-led buying process. It ranks last here mainly on value and ease of setup, not on features.
What works
- +Strong SMS heritage with compliance tools
- +Identity tracking helps recognize more site visitors
- +Deliverability support for peak events such as Black Friday
What does not
- −No published price; pricing is based on list size and messages sent
- −AI tools are sold as a separate flat monthly fee
- −Built for larger brands, so small stores pay for capacity they will not use
- Pricing basis
- List size and messages sent
- Channels
- SMS, email, RCS, push
- Integrations
- 100+
No. 10
SendlaneEmail and SMS marketing platform for ecommerce brands, priced by sends with unlimited profiles.
7.8of 10Best for Larger ecommerce brands that want send-based pricing and hands-on support.
- Features
- 8.3
- Ease of use
- 7.8
- Value
- 7.2
Sendlane is aimed at ecommerce brands with large lists, and its main difference is billing by sends rather than profiles. That means a store with many dormant contacts does not pay to keep them. The platform offers deep data integrations with Shopify and other store systems, event-based automation, ROI and conversion tracking, multivariable segmentation, automated list hygiene and machine learning open predictability. Beacon website tracking identifies site visitors for follow-up, and SMS is available from $0.009 per credit including carrier fees. Support is a selling point, with 24/7/365 chat and white-glove onboarding on higher tiers, though dedicated support requires an annual contract. A 60-day trial is offered, limited to 100 contacts and 500 email sends. Its pricing page uses an interactive calculator that did not show a USD figure we could confirm, so check current prices with the vendor. Smaller stores will find Omnisend or Klaviyo simpler to start with.
What works
- +Profiles are unlimited, so large lists do not raise the price
- +24/7/365 chat support
- +A 60-day trial
What does not
- −The trial is limited to 100 contacts and 500 sends
- −Dedicated support services require an annual contract
- −No USD price we could confirm on the pricing page
- Free trial
- 60 days, 100 contacts and 500 sends
- Billing basis
- Email sends, unlimited profiles
- SMS
- From $0.009 per credit
Before you choose
Check how the store data gets in
Abandoned cart and product recommendation emails only work if the tool sees carts, orders and catalog data. Klaviyo lists 400+ integrations, Omnisend 335+, and Drip names Shopify, WooCommerce and BigCommerce plus 90+ more. ActiveCampaign includes Shopify, Square and WooCommerce on every plan but keeps BigCommerce, Magento and Shopify Plus for Enterprise.
Price it at next year's list size
Klaviyo bills by active profiles, Omnisend and Privy by contacts, Drip by people on your list, and Sendlane by sends. Shopify Messaging and Brevo charge by email volume. A tool that is cheap at 500 contacts can cost several times more at 10,000, so compare the tier you will reach after a holiday season, not the entry tier.
Decide whether you need SMS
Many stores add text messages for cart reminders and flash sales. Klaviyo's Marketing plan adds SMS, Omnisend now sells SMS only on Pro for new subscribers, and Privy includes 250 SMS credits with its $30 plan. Attentive and Sendlane are built around SMS alongside email, which suits brands with a large text list.
Look at list growth tools
Flows need subscribers first. Privy focuses on pop-ups such as spin-to-win, exit intent and cart savers, Omnisend and Klaviyo include sign-up forms, and Drip includes onsite campaigns. If your list is small, the pop-up tool may matter more than the email editor.
Questions readers ask
- What is the best email marketing software for ecommerce?
- Klaviyo, for stores that want the deepest store data, segmentation and flows, with a free plan and an Email plan from $20 per month. Omnisend is the better value for most small and midsize stores, with Standard from $16 per month and a built-in product recommender.
- Which tool is cheapest for a Shopify store?
- Shopify Messaging, which includes 10,000 manual or automated emails free every month and charges $1 per 1,000 after that. Among standalone tools, Brevo Starter is the cheapest verified paid plan at $9 per month.
- Which ecommerce email tools have a free plan?
- Klaviyo is free for 250 active profiles and 500 emails a month, Omnisend for 250 contacts and 500 emails a month, and Brevo stores up to 100,000 contacts but caps sending at 300 emails a day. Mailchimp also has a free plan. Drip and Privy offer free trials of 14 and 15 days instead.
- Which tool is best for abandoned cart emails?
- Klaviyo, Omnisend and Drip all ship ready abandoned cart flows tied to store data. Drip includes an abandoned cart playbook on every plan with unlimited sends from $39 per month, and Attentive includes abandonment flows on all plans for larger brands.
- Do I need SMS as well as email?
- Not to start, but many stores add it for cart reminders and flash sales. Klaviyo adds SMS on its Marketing plan, Privy includes 250 SMS credits at $30 per month, and Omnisend sells SMS on Pro from $59 per month for new subscribers.
Questions or corrections: editorial@keenverdict.com
Read our disclosure and editorial policy. Prices change often; check the vendor page before you buy.