KeenVerdict

Review · Marketing & SEO

Privy review

Pop-up, email and SMS tool for small online stores, focused on list growth and cart recovery.

By the KeenVerdict research desk · Updated November 9, 2026

Features (40%)
7.4
Ease of use (30%)
8.7
Value (30%)
7.9

Privy starts from the other end of the funnel: it helps small stores collect subscribers, then emails and texts them. Its displays include spin-to-win, exit intent, multi-step pop-ups, quizzes, cart savers and cross-sell pop-ups, plus landing pages and embedded forms. The email and SMS plan starts at $30 per month with 250 SMS credits that roll over, unlimited email sends, automations, segmentation and reporting, and you pay only for mailable contacts. A pop-ups only plan starts at $24 per month and can sync collected contacts to Shopify, BigCommerce, Wix or tools such as Klaviyo. There is a 15-day free trial with no credit card and no annual contract. Privy's email builder and segments are simpler than Klaviyo's or Omnisend's, and the $30 entry price is higher than theirs. It is best for small shops whose bigger problem is a thin list rather than missing flow features.

Who it is for

Small stores that need pop-ups to grow a list plus simple email and SMS.

Price

From $30 per month with 250 SMS credits; pop-ups only from $24 per month.

Starts at $30/month with 250 free SMS credits included
Quoted from the vendor pricing page on November 9, 2026.

Key features

  • Pop-ups including spin-to-win, exit intent, multi-step and quizzes
  • Cart saver and cross-sell pop-ups
  • Email and SMS automations with unlimited email sends
  • Pricing based on mailable contacts only
  • Works with Shopify, BigCommerce, Wix, Squarespace and WooCommerce

Strengths and weaknesses

  • Strength: List growth tools are the core of the product
  • Strength: 250 SMS credits included, and unused credits roll over
  • Strength: No annual contract required
  • Weakness: No free plan, only a 15-day trial
  • Weakness: Email and segmentation depth trail the leaders
  • Weakness: Higher entry price than Omnisend or Klaviyo's Email plan

Key facts

  • Free trial: 15 days, no credit card
  • Pop-ups only plan: From $24 per month, priced by page views
  • Email sends: Unlimited

Where it ranks

Privy is No. 8 in our Best Email Marketing Software for Ecommerce verdict.

Alternatives we scored

Visit privy.com · Questions or corrections: editorial@keenverdict.com