Review · Marketing & SEO
Privy review
Pop-up, email and SMS tool for small online stores, focused on list growth and cart recovery.
By the KeenVerdict research desk · Updated November 9, 2026
- Features (40%)
- 7.4
- Ease of use (30%)
- 8.7
- Value (30%)
- 7.9
Privy starts from the other end of the funnel: it helps small stores collect subscribers, then emails and texts them. Its displays include spin-to-win, exit intent, multi-step pop-ups, quizzes, cart savers and cross-sell pop-ups, plus landing pages and embedded forms. The email and SMS plan starts at $30 per month with 250 SMS credits that roll over, unlimited email sends, automations, segmentation and reporting, and you pay only for mailable contacts. A pop-ups only plan starts at $24 per month and can sync collected contacts to Shopify, BigCommerce, Wix or tools such as Klaviyo. There is a 15-day free trial with no credit card and no annual contract. Privy's email builder and segments are simpler than Klaviyo's or Omnisend's, and the $30 entry price is higher than theirs. It is best for small shops whose bigger problem is a thin list rather than missing flow features.
Who it is for
Small stores that need pop-ups to grow a list plus simple email and SMS.
Price
From $30 per month with 250 SMS credits; pop-ups only from $24 per month.
Starts at $30/month with 250 free SMS credits included
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Pop-ups including spin-to-win, exit intent, multi-step and quizzes
- Cart saver and cross-sell pop-ups
- Email and SMS automations with unlimited email sends
- Pricing based on mailable contacts only
- Works with Shopify, BigCommerce, Wix, Squarespace and WooCommerce
Strengths and weaknesses
- Strength: List growth tools are the core of the product
- Strength: 250 SMS credits included, and unused credits roll over
- Strength: No annual contract required
- Weakness: No free plan, only a 15-day trial
- Weakness: Email and segmentation depth trail the leaders
- Weakness: Higher entry price than Omnisend or Klaviyo's Email plan
Key facts
- Free trial: 15 days, no credit card
- Pop-ups only plan: From $24 per month, priced by page views
- Email sends: Unlimited
Where it ranks
Privy is No. 8 in our Best Email Marketing Software for Ecommerce verdict.
Alternatives we scored
- Klaviyo8.9
- Omnisend8.8
- Shopify Messaging8.6
- Brevo8.4
Visit privy.com · Questions or corrections: editorial@keenverdict.com