9 Best Remote Access Software of 2026

Splashtop sells two lines that matter here. Remote Access plans start at $6 a month billed annually for one user and suit people who reach their own machines, while Remote Support SOS is the help desk product, starting at $22 per concurrent technician per month billed annually. SOS lets a technician join any computer or mobile device through a session code, and each license also includes either 10 or 300 managed computers for unattended work, scaling to 1,200 with four or more licenses. Splashtop sells patch management, monitoring and Bitdefender antivirus as add-ons, so a small IT team can grow into endpoint management without switching vendors. The limits sit at the top end: SSO, SIEM logging, IP allowlisting and cloud recording are listed under the quote-only Enterprise tier, and teams with more than 1,200 managed devices also need Enterprise. For most small and mid-size help desks, though, the published SOS price buys more than rivals at a similar cost.

ScreenConnect is licensed by concurrent technician rather than by named user, which suits shift-based help desks where several people share a seat. The Standard plan costs $47 per concurrent tech per month billed annually and includes unlimited unattended access agents, up to three sessions per technician, session recording, VoIP audio and Backstage, a hidden session that lets a technician run a command line or check processes without taking over the user's screen. Premium, at $57, raises the session limit to 10 and adds video auditing, a remote diagnostics toolkit and remote camera sharing. Security controls are thorough: AES-256 encryption, two-factor authentication, brute force prevention, and SSO through LDAP, SAML and OAuth. The cheaper One plan at $30 is really for individuals, with a single session and 10 unattended agents. ScreenConnect costs more than Splashtop for a small team, but it gives each technician more parallel sessions and tighter links to ConnectWise PSA and Automate.

LogMeIn Resolve, the product GoTo used to sell as GoTo Resolve, prices by endpoint instead of by technician, and every plan allows unlimited users. Starter costs $0.92 per endpoint per month billed annually, with a 25-endpoint minimum that works out to $276 a year, and covers unattended remote access to managed Windows, Mac and Android devices, terminal access, a background file manager and screen blanking. Advanced, at $2.50 per endpoint, adds monitoring and alerts, Windows patch management, remote execution and one license for on-demand remote support of unmanaged machines. Complete, at $3.00, adds mobile device management, application patching and self-healing alerts. Incident management, an end user portal and a Microsoft Teams integration come built in, so a small IT department can run tickets and remote sessions in one place. The catch is that ad hoc support for outside users is limited to remote support licenses, and camera sharing and recordings cost extra.

Zoho Assist splits its pricing into two families. Remote Support plans are priced per technician, and each technician can run unlimited ad hoc sessions to any computer, with 2, 4 or 6 concurrent sessions depending on tier. Unattended Access plans are priced per 25 computers and allow unlimited technicians, which fits IT teams that look after a fixed fleet rather than answer outside requests. The Standard tier already includes file transfer, multi-monitor navigation, reboot and reconnect, and integrations with Zendesk, ServiceNow, Freshservice, Freshdesk and Jira. Professional adds mobile device support, scheduled sessions and rebranding, and Enterprise adds session recording, remote script execution, diagnostic tools, departments and a service queue. A permanent free plan covers basic needs, and there is a 15-day trial with no card. The page we reached showed euro prices, so we have marked USD pricing as pending. Feature for feature, Zoho Assist is one of the cheapest paid support tools on this list.

TeamViewer is the name many IT staff already know, and its plans reflect a wide product. The entry Remote Access plan covers unattended access to 3 devices for one user, while TeamViewer Business raises that to 200 managed devices with one licensed user, one concurrent connection and up to three parallel sessions in tabs. Plans include remote printing, file transfer, session recording, side switching and custom branding, and TeamViewer lists a 30-day free trial on Business. Most of the IT management depth comes through add-ons: asset management, endpoint protection, device monitoring with custom policies and remote scripts, augmented reality support with Assist AR Lite, and mobile device management. Integrations include Microsoft Intune, ServiceNow, Freshworks, Jira, Salesforce, Slack and Microsoft Teams. The trade-off is cost per technician, because base plans license a single user and channel, and mobile support costs extra. The page we reached showed zloty prices only, so USD pricing is pending.

RemotePC HelpDesk is the support side of IDrive's RemotePC line, separate from the plans people use to reach their own computers. It starts at $99.50 per technician per year, about $8.29 a month, and RemotePC was advertising a first-year price of $9.95 when we checked. Each technician can connect to unlimited computers. Sessions start from an email invite or a session code, and technicians get in-session chat, multi-monitor access, file receipt, the option to lock the computer and frame rates RemotePC says approach 60 FPS on desktop. It also supports remote control of iOS and Android devices, scheduled sessions and screen sharing for demos. Security covers TLS v1.2, AES-256 and an emailed one-time code for two-factor sign-in, and integrations exist for Freshdesk, Freshservice, Jira and Zendesk. What it lacks is the admin depth of the leaders: there are no published scripting, background or privileged access tools, and unattended fleets need a separate RemotePC plan.

AnyDesk prices its team plans by concurrent connection. Standard starts with one connection, scales to 20 with add-ons, supports up to 20 users and includes 500 managed devices for unattended access plus unlimited interactive connections. It also covers session recording, privacy mode, file transfer, a custom-branded client and the mobile device platform. Advanced, which AnyDesk pitches at IT and technical support, starts with two connections, supports up to 100 users and 1,000 managed devices, and adds a command-line interface, MSI mass deployment, Windows Group Policy and live phone support. Ultimate is quote only and adds SSO, a custom namespace, a remote support module, CRM and ITSM integrations, and the choice of cloud or on-premises hosting. The concurrent connection model can get expensive when several technicians work at once, and SSO sits on the top tier only. The pricing page we reached showed zloty, so USD pricing is pending.

RustDesk is the self-hosted option on this list, and its pricing page says plainly that it is not a SaaS subscription. The open source server is free with community support. Paid Server Pro plans start at $11.88 a month billed annually for one login user and 20 managed devices, with unlimited concurrent connections, 2FA, a web console, an address book, an audit log, access control, centralized settings and distributed relay servers. The Basic plan, at $23.88 a month, covers 10 users and 100 devices and adds OIDC single sign-on, LDAP integration and a custom client generator. Larger teams can buy extra users at $1.20 and extra devices at $0.12 each. Billing is annual only and licenses do not auto-renew. The cost of the low price is your own time: someone has to deploy the server, often with Docker, keep it patched and secure it. There is no default trial license, so plan to test with the free server first.

BeyondTrust approaches remote support as a security problem first. Its Remote Support Vault discovers privileged accounts used by the service desk, masks passwords from technicians, rotates them after use and injects credentials into target systems with one click, with every use logged for audit. Access is controlled through more than 50 separate permissions and directory integration via LDAPS, Kerberos, Smart Card and RADIUS, and BeyondTrust Verify adds native TOTP two-factor sign-in. The support side is broad as well: attended and unattended sessions to Windows, Linux, macOS, ChromeOS, iOS, Android, Zebra devices and kiosks, Jump Clients for unattended machines, Shell Jump for SSH and Telnet devices, canned scripts, skills-based routing and integrations with ServiceNow and Jira Service Management. Technicians can work from a browser through the Web Rep Console. BeyondTrust publishes no prices, so buyers must request a quote, and the setup and policy work make it heavy for a small team.