LogMeIn Resolve review

LogMeIn Resolve, the product GoTo used to sell as GoTo Resolve, prices by endpoint instead of by technician, and every plan allows unlimited users. Starter costs $0.92 per endpoint per month billed annually, with a 25-endpoint minimum that works out to $276 a year, and covers unattended remote access to managed Windows, Mac and Android devices, terminal access, a background file manager and screen blanking. Advanced, at $2.50 per endpoint, adds monitoring and alerts, Windows patch management, remote execution and one license for on-demand remote support of unmanaged machines. Complete, at $3.00, adds mobile device management, application patching and self-healing alerts. Incident management, an end user portal and a Microsoft Teams integration come built in, so a small IT department can run tickets and remote sessions in one place. The catch is that ad hoc support for outside users is limited to remote support licenses, and camera sharing and recordings cost extra.

Who it is for

Internal IT teams that want remote access, patching and ticketing in one per-endpoint subscription.

Price

Starter $0.92 per endpoint per month billed annually ($276 a year, 25-endpoint minimum); Advanced $2.50; Complete $3.00; unlimited users.

Minimum 25 endpoints required. Unlimited users. $0.92 per endpoint/month Billed at $276 per year
Quoted from the vendor pricing page on November 10, 2026.

Key features

• Unattended remote access, terminal access, background file manager and screen blanking on every plan
• Advanced adds device monitoring and alerts, Windows patch management and one remote support license
• Complete adds mobile device management, application patching and self-healing alerts
• Built-in incident management, end user portal and Microsoft Teams integration
• AI credits per endpoint for session notes, Virtual Technician and Dynamic Insights reports

Strengths and weaknesses

• Strength: Unlimited technician users on every plan
• Strength: Lowest per-endpoint entry price on this list
• Strength: Help desk, asset management and remote access in one product
• Weakness: Each plan requires at least 25 endpoints
• Weakness: On-demand remote support licenses are an add-on on Starter
• Weakness: Camera sharing, VoIP audio and recordings are paid add-ons

Key facts

• Cheapest plan: Starter, $0.92 per endpoint per month, billed annually
• Minimum: 25 endpoints
• Users: Unlimited on all plans
• Remote support licenses: Add-on on Starter, 1 included on Advanced and Complete

Where it ranks

LogMeIn Resolve is No. 3 in our Best Remote Access Software verdict.