Splashtop review

Splashtop sells two lines that matter here. Remote Access plans start at $6 a month billed annually for one user and suit people who reach their own machines, while Remote Support SOS is the help desk product, starting at $22 per concurrent technician per month billed annually. SOS lets a technician join any computer or mobile device through a session code, and each license also includes either 10 or 300 managed computers for unattended work, scaling to 1,200 with four or more licenses. Splashtop sells patch management, monitoring and Bitdefender antivirus as add-ons, so a small IT team can grow into endpoint management without switching vendors. The limits sit at the top end: SSO, SIEM logging, IP allowlisting and cloud recording are listed under the quote-only Enterprise tier, and teams with more than 1,200 managed devices also need Enterprise. For most small and mid-size help desks, though, the published SOS price buys more than rivals at a similar cost.

Who it is for

Small and mid-size IT teams that want attended and unattended support at a low published price per technician.

Price

Remote Access Solo $6 per month billed annually ($72 a year); Remote Support SOS from $22 per concurrent technician per month billed annually; Enterprise on quote.

Solo $ 6 / month Billed Annually at $ 72
Quoted from the vendor pricing page on November 10, 2026.

Key features

• Remote Support SOS connects to unlimited computers and mobile devices on demand through a session code
• SOS licenses include 10 or 300 managed computers per license for unattended support, up to 1,200
• Chat and session recording from the Pro remote access plan
• Endpoint management add-on for real-time patching, monitoring and remediation
• On-premises deployment option for Enterprise plans

Strengths and weaknesses

• Strength: Published per-technician prices for remote support, starting at $22 a month billed annually
• Strength: Covers both on-demand help and unattended managed computers in one license
• Strength: Optional antivirus and patching add-ons sold inside the same subscription
• Weakness: SSO, SIEM logging and granular access controls require the Enterprise tier, which is quote only
• Weakness: Managed computer counts are capped by license option
• Weakness: Remote access and remote support are separate products, which can confuse first-time buyers

Key facts

• Cheapest plan: Solo, $6 per month billed annually
• Remote support: SOS from $22 per concurrent tech per month, billed annually
• Managed computers: 10 or 300 per SOS license, up to 1,200
• Deployment: Cloud, on-premises option for Enterprise

Where it ranks

Splashtop is No. 1 in our Best Remote Access Software verdict.