9 Best SMS Marketing Software of 2026
By the KeenVerdict research desk · Updated November 12, 2026 · Next review December 27, 2026 · 9 products scored

Our verdict
Pick Postscript if you sell on Shopify and want SMS to be its own revenue channel, with cart and browse abandonment flows, Shopify segments and pay-per-message pricing. Klaviyo is the better fit when email already drives your store and you want texts in the same flows and reports. Omnisend gives smaller stores both channels at a lower entry price. If you run a physical shop, a restaurant or a service business without deep store integration needs, SimpleTexting, EZ Texting, SlickText and Textedly sell simple monthly credit plans from $20 to $29. Attentive is for large brands that want a managed, quote-based program, and Textmagic suits occasional senders who prefer to pay per text.
The short answer
Postscript is the best SMS marketing software for Shopify brands in 2026 because it is built for store texting, with Starter at $0 a month plus a $49 monthly minimum spend and SMS at $0.009 per message. Klaviyo suits stores that want email and SMS in one account and has a free plan with $5 of mobile messages a month. The lowest standalone texting plan is EZ Texting Launch at $20 per month billed annually, as of November 2026.
This list is for retailers, ecommerce brands and local shops that want to text customers about launches, sales, abandoned carts and orders. We compared documented features and published prices for 9 tools and scored each on features, ease of use and value. Two kinds of tools are here: ecommerce platforms that tie texts to store data (Postscript, Klaviyo, Omnisend, Attentive) and general business texting services billed by monthly credits (SimpleTexting, EZ Texting, SlickText, Textedly, Textmagic). Prices are in US dollars as shown on each vendor's own page when we checked, and US carrier fees are billed on top by every vendor.
By the numbers
- 3.60%The median churn rate across all industries on the Recurly subscription network was 3.60% in its July 2026 benchmark data.Source: Recurly
- 3.22%SaaS businesses on the Recurly network had a median churn rate of 3.22% in July 2026 data, the lowest of the verticals it reports.Source: Recurly
- 82%Among SaaS companies with at least $250,000 in annual recurring revenue, B2B SaaS had a median net revenue retention of 82% in 2025, with the upper quartile at 97%, ChartMogul found.Source: ChartMogul
- 34%34% of consumers reduce their spending with a company after a negative experience and 13% stop spending entirely, per a Qualtrics XM Institute survey of 20,001 consumers in 14 countries in Q3 2025.Source: Qualtrics XM Institute
- 17.1%E-commerce made up 17.1% of total US retail sales in the second quarter of 2026, seasonally adjusted.Source: U.S. Census Bureau
The ranking at a glance
- 1PostscriptShopify brands that want SMS as a main revenue channel8.9
- 2KlaviyoOnline stores that want email and SMS in the same flows8.7
- 3OmnisendSmall and mid-sized stores that want email and SMS at a lower entry price8.7
- 4SimpleTextingLocal retailers and restaurants that want simple monthly texting8.6
- 5EZ TextingSmall businesses that want the lowest-priced monthly texting plan8.4
- 6SlickTextSmall businesses that want every feature on the entry plan8.4
- 7TextedlySmall teams that want unlimited teammates and a free account to start8.3
- 8AttentiveLarge retail brands that want a managed, quote-based program8.2
- 9TextmagicBusinesses that text occasionally and want to pay per message7.9
How we scored
Every product gets the same three scores out of 10. We compared documented features and published prices; we did not run hands-on tests.
- 40%Features
- 30%Ease of use
- 30%Value
No. 1, our pick
PostscriptSMS, RCS and email marketing platform built for Shopify brands, with flows, list growth tools and AI messaging.
8.9of 10Best for Shopify brands that want SMS as a main revenue channel
- Features
- 9.3
- Ease of use
- 8.6
- Value
- 8.6
Price
Starter $0 per month with a $49 monthly minimum spend; SMS at $0.009 per message plus carrier fees
Quoted from the Postscript pricing page on November 12, 2026:
SMS & RCS Starter $0/mo. $49 monthly minimum spend
Postscript is the most store-focused texting tool on this list. Every plan includes a visual flow builder with templates for cart and browse abandonment, welcome series, upsells and shipping updates, plus popups, checkout collection and its Onsite Opt-in for list growth. Segments use Shopify data and third party integrations, and you can answer customer replies from the same account. Pricing is usage-based: Starter has no subscription fee but a $49 monthly minimum spend, with SMS at $0.009 and MMS at $0.045 plus carrier fees. Growth at $100 a month cuts the SMS rate to $0.008 and unlocks unlimited keywords and live chat support, while Professional at $500 adds API access and enhanced analytics. A dedicated toll-free number is included and verified for free, and a short code costs the carriers' $750 a month at no markup. The main limit is the Shopify focus: brands on other platforms must add Postscript's SDK to their store code.
What works
- +No platform fee on Starter, only a $49 monthly minimum spend
- +Per-message rates fall from $0.009 on Starter to $0.007 on Professional
- +Free trial includes $100 of credit for the first 30 days
What does not
- −Built around Shopify; other stores need the SDK
- −Starter allows only 2 opt-in keywords
- −API access and enhanced analytics start on Professional at $500 per month
- Plans
- Starter, Growth $100, Professional $500, Enterprise
- SMS rate
- $0.007 to $0.009 per SMS plus carrier fees
- Contract
- Not required; billed monthly
No. 2
KlaviyoB2C CRM with email, SMS, RCS, WhatsApp and mobile push on one customer profile.
8.7of 10Best for Online stores that want email and SMS in the same flows
- Features
- 9.2
- Ease of use
- 8.3
- Value
- 8.5
Price
Free plan with $5 of mobile messages a month; 1,000 US toll-free mobile messages for $15 a month
Quoted from the Klaviyo pricing page on November 12, 2026:
Mobile messages per month 1,000 $15 United States - Toll free
Klaviyo treats SMS as one channel inside a wider customer platform, which is its main strength for stores that already email. Texts run in the same flows, segments and reports as email, and last-touch multi-channel attribution avoids counting one sale twice. Klaviyo documents SMS in more than 20 countries, separate consent for marketing and transactional texts, a Compliance Hub, age gating for alcohol brands and Location Hub reporting that ties Shopify POS purchases back to campaigns. Over 70 sign-up form templates help build the list. The free plan covers 250 active profiles and includes $5 of mobile messages a month, and the SMS calculator on Klaviyo's product page shows $15 a month for 1,000 US toll-free messages. On the paid Email and Marketing plans, SMS is an add-on, and message credits differ by recipient country. Brands that only want texting will pay for email tools they may not use.
What works
- +Free plan includes $5 of mobile messages a month
- +Email and SMS share one profile, segment and report
- +400+ apps and integrations, including Shopify, WooCommerce and BigCommerce
What does not
- −SMS is an add-on on the paid Email and Marketing plans
- −Message credits vary by recipient country, so costs are harder to predict
- −Email support on the free plan is limited to the first 60 days
- Free plan
- Yes, 250 active profiles with $5 of mobile messages a month
- SMS countries
- 20+
- Integrations
- 400+ apps
No. 3
OmnisendEmail, SMS and web push marketing platform for ecommerce stores.
8.7of 10Best for Small and mid-sized stores that want email and SMS at a lower entry price
- Features
- 8.6
- Ease of use
- 8.8
- Value
- 8.6
Price
Free plan for email; SMS on Pro, shown at $41.30 per month with 3 months paid upfront; SMS from $0.007 per message
Quoted from the Omnisend pricing page on November 12, 2026:
Pro Best for high-volume senders aimed at adding extra power with SMS $41.30 /mo
Omnisend combines email, SMS and web push for online stores and keeps the entry price lower than the larger ecommerce platforms. SMS and MMS sit on the Pro plan, which the pricing page shows at $41.30 a month when you pay 3 months upfront for a 30% saving. Pro also includes unlimited monthly emails, unlimited web push, advanced reporting that compares email and SMS results, and bonus SMS credits equal to your monthly bill, so part of the subscription comes back as texts. Omnisend says SMS rates start at $0.007 per message, though that rate applies to high-volume US sends and prices vary by country. Support is a strong point: 24/7 live chat and email support covers every plan, including Free. Migration is free and takes about 5 days. The trade-off is that you cannot text on Free or Standard, so stores that only want SMS must still buy the Pro bundle.
What works
- +24/7 live chat and email support on every plan, including Free
- +Paying 3 months upfront saves 30%
- +Advanced reporting compares email and SMS results in one view
What does not
- −SMS is not available on Free or Standard
- −The $0.007 rate applies to high-volume US sends
- −Price per SMS varies by country and volume
- SMS plan
- Pro
- SMS rate
- From $0.007 per SMS
- Integrations
- 335+
No. 4
SimpleTextingBusiness texting service for mass texts, two-way messaging and automated campaigns.
8.6of 10Best for Local retailers and restaurants that want simple monthly texting
- Features
- 8.2
- Ease of use
- 9.2
- Value
- 8.4
Price
From $29 per month for 500 credits, plus $10 per month for a local number
Quoted from the SimpleTexting pricing page on November 12, 2026:
500 credits Extra credits billed @ 5.5 ¢ each $ 29 Local number
SimpleTexting is a general business texting service that works well for shops, restaurants and franchises that want to send offers without wiring up store data. Every plan includes mass texting, two-way messaging, auto-replies, drip campaigns, MMS, an AI message generator, API access, unlimited contacts, unlimited text-to-join keywords, opt-in forms and pop-ups. The entry plan costs $29 a month for 500 credits with extra credits at 5.5 cents, and a local number adds $10 a month plus a $4 activation fee. Annual billing saves 20% and gives seasonal businesses their credits upfront. Monthly plans roll unused credits over to the next month, incoming SMS is free, and nonprofits get 15% off. Three users are included, with extra seats at $20 a month. Integrations cover Mailchimp and Zapier rather than direct ecommerce connections, so cart and order texts need extra setup. SimpleTexting says it has more than 17,000 paying customers.
What works
- +Incoming SMS messages are free
- +Unused credits on monthly plans roll over to the following month
- +Live support 7 days a week by phone, text, chat or email
What does not
- −A local number adds $10 a month and a $4 activation fee
- −MMS messages cost 3 credits each
- −Dedicated short codes start at $1,000 a month
- Paying customers
- 17,000+
- Users included
- 3
- Annual discount
- 20%
No. 5
EZ TextingText marketing platform with mass texting, workflows, a team inbox and RCS.
8.4of 10Best for Small businesses that want the lowest-priced monthly texting plan
- Features
- 8.2
- Ease of use
- 8.8
- Value
- 8.2
Price
Launch from $20 per month billed annually or $25 monthly, with 500 monthly credits
Quoted from the EZ Texting pricing page on November 12, 2026:
Starting at $ 25 / Month Starting at $ 20 / Month Billed Annually
EZ Texting has the lowest entry price among the monthly texting services here: Launch costs $25 a month or $20 a month billed annually and includes 500 credits and a local textable number. Every plan includes unlimited contacts, keywords, QR codes and signup forms, AI Compose and AI Reply, a Shutterstock media library, a scheduling calendar, drip campaigns, keyword auto-replies, text-to-pay links, a team inbox and an open API. Workflows automate after-hours replies, reminders and abandoned cart recovery, which helps small online sellers without an ecommerce texting tool. EZ Texting also offers RCS messages with a verified business name and logo. The limits show up as volume grows: Launch includes 1 user, overage credits cost $0.04 each, and the telecom fee is only waived from Boost at $75 a month. An MMS uses 3 credits, so picture-heavy promotions burn through the plan quickly. Set-up takes about 1 business day.
What works
- +Launch starts at $20 a month billed annually
- +Set-up within 1 business day on Launch, Boost and Scale
- +RCS messaging with a verified business name and logo
What does not
- −Launch includes 500 credits and 1 user
- −Overage credits cost $0.04 on Launch
- −Launch is subject to a telecom fee that higher plans waive
- Plans
- Launch, Boost, Scale, Enterprise
- Monthly credits
- 500 on Launch, Boost and Scale
- Annual discount
- Up to 20%
No. 6
SlickTextText marketing service with every feature on every plan and rollover credits.
8.4of 10Best for Small businesses that want every feature on the entry plan
- Features
- 8.0
- Ease of use
- 8.9
- Value
- 8.3
Price
From $29 per month for 500 credits; yearly billing gives 2 months free
Quoted from the SlickText pricing page on November 12, 2026:
Price per month $29 500 credits per month
SlickText keeps pricing simple: plans differ only by monthly credits, and every plan includes integrations, Workflows and the full feature set. The entry plan costs $29 a month for 500 credits, then $49 for 1,000 and $79 for 2,000, with 1 SMS using 1 credit and 1 MMS using 3. Each paid tier lists unlimited contacts, free incoming texts, rollover credits, live phone, chat and email support, one premium sending number, 1 on 1 onboarding and a dedicated customer success manager. Paying yearly gives 2 months of credits free and lets you spend a year of credits unevenly, which suits retailers with holiday peaks. SlickText now offers RCS messages with a verified business profile, but that costs a $500 one-time setup fee and a $200 annual fee. Messaging is limited to the United States and Canada, so brands with customers abroad need another tool. Eligible nonprofits get 20% off.
What works
- +Live phone, chat and email support on every plan
- +A dedicated customer success manager is listed on each paid tier
- +Eligible nonprofits get 20% off
What does not
- −Supports SMS only in the United States and Canada
- −RCS costs a $500 one-time setup fee and $200 a year
- −Carrier fees are billed on top
- Entry plan
- $29 a month for 500 credits
- Countries
- United States and Canada
- Annual billing
- 2 months free
No. 7
TextedlySMS marketing service with every feature on every plan, including Text-to-Pay and AI agents.
8.3of 10Best for Small teams that want unlimited teammates and a free account to start
- Features
- 7.9
- Ease of use
- 8.7
- Value
- 8.4
Price
Basic from $29 per month for 500 messages; annual billing adds 20% more messages
Quoted from the Textedly pricing page on November 12, 2026:
Basic $29 500 600 Bronze $49 1,000 1,200
Textedly sells one feature set on every plan and changes only message volume and keyword limits as you move up. Basic costs $29 a month for 500 messages, Bronze $49 for 1,000 and Plus $79 for 2,000, and annual billing adds 20% more messages per month. Every account includes custom keywords, picture messaging, Text-to-Pay, Google Business Reviews, a Contact Enrichment suite and conversational AI voice and SMS agents. Each account also gets a free toll-free number and a free 10DLC number, and Textedly pays the 10DLC registration cost for your first local number, which removes one of the common setup fees. You can start with a free account that includes 50 texts and one keyword with no credit card and no time limit. Teammates are unlimited but cost $10 a month each. There are no long-term contracts, and incoming messages are free. Ecommerce connections run through its 3,000+ integrations rather than native store flows.
What works
- +Free account with 50 texts and one keyword, no credit card required
- +Textedly pays the 10DLC registration cost for your first local number
- +No long-term contract
What does not
- −Each added teammate costs $10 a month
- −Ecommerce connections run through integrations, not native store flows
- −Keyword limits rise only with higher tiers
- Entry plan
- Basic, $29 a month for 500 messages
- Free start
- 50 texts and one keyword
- Numbers included
- One toll-free and one 10DLC
No. 8
AttentiveAI-powered SMS, email, RCS and push platform for large consumer brands.
8.2of 10Best for Large retail brands that want a managed, quote-based program
- Features
- 9.5
- Ease of use
- 7.6
- Value
- 7.2
Attentive is built for large consumer brands that want a full-service texting program. Every plan includes strategic planning, onboarding and deliverability help, a dedicated support team with 24/5 service, 150+ pre-built integrations, the Attentive Signal identity tag, the patented two-tap sign-up, pre-built cross-channel journeys, A/B testing frameworks, campaign and segment reporting and built-in TCPA compliance tools. Channels cover SMS, MMS, RCS, email and push, and AI add-ons such as AI Pro and AI Grow are sold for a flat monthly fee. Attentive does not publish prices: you get a modular plan after a demo, priced on messages sent, list size, channels and AI tools. That process and the level of service suit brands with large lists and a marketing team, but it is more than a small store needs, and you cannot sign up and start texting the same day. We scored value conservatively because no price is published.
What works
- +Strategic planning and a dedicated support team are included with all plans
- +A/B testing frameworks and campaign reporting come standard
- +Messages to 20+ countries
What does not
- −No published prices; plans are built through a demo
- −Pricing depends on messages sent, list size, channels and AI tools
- −AI Pro and AI Grow are separate flat monthly fees
- Pricing model
- Messages sent, list size, channels and AI tools
- Integrations
- 150+ pre-built
- Support
- Dedicated team, 24/5
No. 9
TextmagicPay-as-you-go business texting platform with SMS, email and a shared inbox.
7.9of 10Best for Businesses that text occasionally and want to pay per message
- Features
- 7.4
- Ease of use
- 8.5
- Value
- 8.0
Price
Pay as you go: $0.049 per outbound SMS in the US; no monthly plan required
Quoted from the Textmagic pricing page on November 12, 2026:
Outbound SMS Send text messages to your contacts. $ 0.049 / SMS (160 plain text characters)
Textmagic suits businesses that text in bursts rather than every week. There is no subscription: outbound SMS costs $0.049 per 160-character message, MMS costs $0.08, and inbound SMS is free. A local or toll-free number costs $10 a month after a free first month. If you already have a Twilio, Vonage, Sinch or Bandwidth account, Textmagic can send through it for $0.01 per SMS. Compliance help is a strength: guided 10DLC and toll-free registration with AI checks, automatic STOP and HELP handling, TCPA-ready consent forms and setups for the UK, Canada, Australia and Europe. The platform also handles email campaigns, with the first 10,000 emails free, and a shared inbox for SMS, live chat and social channels. It is less suited to ecommerce brands, since it lacks native store flows like cart recovery, and at steady volume the per-message price costs more than a bundled plan.
What works
- +No subscription, so quiet months cost little
- +Compliance help for the US, UK, Canada, Australia and Europe
- +First 10,000 emails included for free
What does not
- −Per-message price is higher than plan-based tools at steady volume
- −No native ecommerce flows such as cart abandonment
- −Local and toll-free numbers cost $10 a month after the first free month
- SMS price
- $0.049 per SMS
- MMS price
- $0.08 per MMS
- Number
- $10 a month, first month free
Before you choose
Match the tool to your store
Ecommerce tools read order and browsing data to trigger texts. Postscript is built around Shopify and offers an SDK for other stores, Klaviyo integrates with Shopify, WooCommerce, BigCommerce and 400+ apps, and Omnisend lists 335+ pre-built integrations. Credit-based tools such as SimpleTexting and EZ Texting connect through Zapier, Mailchimp or an API instead.
Understand how you are billed
Postscript and Textmagic charge per message, Klaviyo and Omnisend sell SMS as credits on top of an email plan, and SimpleTexting, EZ Texting, SlickText and Textedly bundle a set number of monthly credits. One SMS usually costs 1 credit and an MMS 3 credits, so picture messages use up a plan three times faster.
Budget for numbers and carrier fees
US carriers add pass-through fees to every message, for example Postscript lists an average of $0.00330 per SMS. Number costs differ too: SimpleTexting charges $10 a month for a local number, Postscript assigns a free toll-free number, and dedicated short codes run from $750 a month at Postscript to $1,000 a month at SimpleTexting.
Check compliance tools before you send
US marketing texts need recorded consent and working STOP handling. Look for built-in opt-in forms, TCPA language, 10DLC or toll-free registration help and quiet hours. Postscript, Attentive and Klaviyo document compliance tooling, and Textmagic and Textedly help with 10DLC registration.
Questions readers ask
- What is the best SMS marketing software for ecommerce?
- Postscript is the best SMS marketing software for Shopify stores. Every plan includes cart and browse abandonment flows and Shopify segments, and Starter has no subscription fee beyond a $49 monthly minimum spend. Klaviyo is the better pick if your store already runs email flows.
- How much does SMS marketing cost?
- Most small business plans cost $20 to $30 a month for about 500 texts. EZ Texting Launch is $20 a month billed annually, and SimpleTexting, SlickText and Textedly start at $29. Per-message tools charge from $0.007 at Omnisend to $0.049 at Textmagic, and US carrier fees are added on top.
- Is there free SMS marketing software?
- Yes, with limits. Klaviyo's free plan includes $5 of mobile messages a month, and Textedly gives a free account 50 texts and one keyword. Postscript's free trial adds $100 of credit for the first 30 days.
- Is Klaviyo or Postscript better for SMS?
- Postscript is better if SMS is your main channel and you sell on Shopify, because its pricing and tools are built around texting. Klaviyo is better if email drives most of your revenue, because SMS shares the same profiles, flows and attribution reports.
- What does an MMS cost compared with an SMS?
- An MMS usually costs about 3 times an SMS. SimpleTexting, EZ Texting and SlickText charge 3 credits per MMS, Postscript charges $0.045 per MMS against $0.009 per SMS on Starter, and Textmagic charges $0.08 per MMS against $0.049 per SMS.
- Do I need a short code for SMS marketing?
- No. Most small brands start on a toll-free or local 10DLC number. Postscript includes a verified toll-free number on every plan, and a dedicated short code costs $750 a month through carriers at Postscript or from $1,000 a month at SimpleTexting.
Questions or corrections: editorial@keenverdict.com
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