KeenVerdict

Review · Marketing & SEO

SimpleTexting review

Business texting service for mass texts, two-way messaging and automated campaigns.

By the KeenVerdict research desk · Updated November 12, 2026

Features (40%)
8.2
Ease of use (30%)
9.2
Value (30%)
8.4

SimpleTexting is a general business texting service that works well for shops, restaurants and franchises that want to send offers without wiring up store data. Every plan includes mass texting, two-way messaging, auto-replies, drip campaigns, MMS, an AI message generator, API access, unlimited contacts, unlimited text-to-join keywords, opt-in forms and pop-ups. The entry plan costs $29 a month for 500 credits with extra credits at 5.5 cents, and a local number adds $10 a month plus a $4 activation fee. Annual billing saves 20% and gives seasonal businesses their credits upfront. Monthly plans roll unused credits over to the next month, incoming SMS is free, and nonprofits get 15% off. Three users are included, with extra seats at $20 a month. Integrations cover Mailchimp and Zapier rather than direct ecommerce connections, so cart and order texts need extra setup. SimpleTexting says it has more than 17,000 paying customers.

Who it is for

Local retailers and restaurants that want simple monthly texting

Price

From $29 per month for 500 credits, plus $10 per month for a local number.

500 credits Extra credits billed @ 5.5 ¢ each $ 29 Local number
Quoted from the vendor pricing page on November 12, 2026.

Key features

  • Mass texting, two-way messaging, auto-replies and drip campaigns
  • Unlimited contacts and unlimited text-to-join keywords
  • Opt-in forms and pop-ups for list growth
  • Mailchimp and Zapier integrations included
  • 3 users included on every paid plan

Strengths and weaknesses

  • Strength: Incoming SMS messages are free
  • Strength: Unused credits on monthly plans roll over to the following month
  • Strength: Live support 7 days a week by phone, text, chat or email
  • Weakness: A local number adds $10 a month and a $4 activation fee
  • Weakness: MMS messages cost 3 credits each
  • Weakness: Dedicated short codes start at $1,000 a month

Key facts

  • Paying customers: 17,000+
  • Users included: 3
  • Annual discount: 20%

Where it ranks

SimpleTexting is No. 4 in our Best SMS Marketing Software verdict.

Alternatives we scored

Visit simpletexting.com · Questions or corrections: editorial@keenverdict.com