KeenVerdict

Review · Marketing & SEO

QuestionPro review

Survey and research platform with editions for surveys, customer experience and employee experience.

By the KeenVerdict research desk · Updated November 7, 2026

Features (40%)
9.2
Ease of use (30%)
7.7
Value (30%)
7.6

QuestionPro is aimed at teams that treat surveys as research rather than quick feedback. The free Essentials plan gives one user 200 responses per survey, 30 question types and basic logic, integrations and analysis, with 24/7 chat and email support. Advanced, at $99 per user per month billed annually with a 10-day trial, raises the allowance to 25K responses a year and 38 question types and adds standard logic, integrations, analysis and branding. Team Edition is $83 per user per month for 5 or more users, with 100K responses per survey, 46 question types and regional data centers. Above that, Research Edition bundles audience and insight tools on multi-year terms. QuestionPro also sells customer experience and employee experience products, which helps HR and CX teams keep programs in one vendor. The interface carries more options than form builders, so casual users take longer to learn it, and per-user pricing adds up for large teams.

Who it is for

Research and insights teams that want advanced survey logic and analysis at a mid-market price.

Price

Free Essentials plan; Advanced from $99 per user per month billed annually.

Advanced Complete survey solution designed for business $99 Per user/month, billed annually Free 10-Day trial
Quoted from the vendor pricing page on November 7, 2026.

Key features

  • Free Essentials plan with 200 responses per survey and 30 question types
  • Advanced plan with 25K responses per year and 38 question types
  • Team Edition for 5+ users with 100K responses per survey and 46 question types
  • Separate customer experience and employee experience products
  • 24/7 chat and email support on Essentials and Advanced

Strengths and weaknesses

  • Strength: Essentials is a usable free tier with 30 question types
  • Strength: Team Edition drops to $83 per user per month for 5+ users
  • Strength: Research Edition bundles extend into audience and insight tools
  • Weakness: Advanced costs $99 per user per month, well above form builders
  • Weakness: Team Edition requires 5 or more users
  • Weakness: Research bundles are sold as multi-year partnerships

Key facts

  • Free plan: Yes, Essentials with 200 responses per survey
  • Paid plans: Advanced, Team Edition, Research Edition
  • Free trial: 10 days on Advanced
  • Team Edition: $83 per user per month billed annually, 5+ users

Where it ranks

QuestionPro is No. 4 in our Best Survey Software verdict.

Alternatives we scored

Visit questionpro.com · Questions or corrections: editorial@keenverdict.com