Microsoft Forms review

Microsoft Forms is the default for internal surveys at companies that already pay for Microsoft 365. Business Basic, at $7 per user per month paid yearly, lists Forms among its included apps, and so do the Standard and Premium plans. Forms builds surveys, polls and quizzes with branching, editable themes and multilingual support, shows real-time charts and automatic reports, and exports to Excel. Microsoft's documented limits are generous: up to 400 forms, 200 questions per form and up to 5,000,000 responses per form on business accounts. Personal Microsoft accounts can use Forms for free, with a 200-response limit per form, rising to 1,000 for paid personal accounts. The trade-offs are depth and branding: summary charts and individual response views are not supported above 50,000 responses, and Microsoft itself points users who want advanced branding, question types and analysis to Dynamics 365 Customer Voice. For HR pulse surveys, polls in Teams and training quizzes, it costs nothing extra.

Who it is for

Organizations on Microsoft 365 that want internal surveys and polls with no extra license.

Price

Free with a personal Microsoft account; included in Microsoft 365 Business Basic from $7 per user per month paid yearly.

Microsoft 365 Business Basic Lightweight web and mobile apps to kickstart your business $7.00 user/month, paid yearly
Quoted from the vendor pricing page on November 7, 2026.

Key features

• Surveys, polls and quizzes with branching questions
• Up to 400 forms and 200 questions per form
• Up to 5,000,000 responses per form on business accounts
• Real-time charts, automatic reports and export to Excel
• Multilingual support and editable themes

Strengths and weaknesses

• Strength: Included in Microsoft 365 business plans alongside Teams and Excel
• Strength: High response ceiling on business accounts
• Strength: Works in any browser on any device
• Weakness: Free personal accounts are limited to 200 responses per form
• Weakness: Advanced branding and analysis point to Dynamics 365 Customer Voice
• Weakness: Summary charts are not supported above 50,000 responses

Key facts

• Free option: Personal Microsoft account, up to 200 responses per form
• Business plan: Included in Microsoft 365 Business Basic, Standard and Premium
• Form limit: Up to 400 forms
• Responses per form: Up to 5,000,000 on business accounts

Where it ranks

Microsoft Forms is No. 5 in our Best Survey Software verdict.