Jotform review

Jotform is a form builder first, which makes it strong for surveys that also collect payments, files or signatures. The free Starter plan includes all standard features, such as templates, payment integrations and widgets, with 5 forms, 100 monthly submissions, 10,000 monthly form views and 10 signed documents a month. Bronze, at $34 per month billed annually, raises that to 25 forms, 1,000 monthly submissions, 100,000 form views and 1 GB of space, and removes Jotform branding. Silver adds room for 50 forms and 2,500 submissions, and Gold goes to 100 forms and 10,000 submissions. Educational institutions and nonprofits get 50% off the three main paid plans. For survey work, the trade-off is analysis: Jotform is built around submissions and tables rather than research features such as quotas, weighting or crosstabs. Marketing and operations teams that run registrations, order forms and feedback surveys side by side will get the most out of it.

Who it is for

Teams whose surveys double as order, registration or signed consent forms.

Price

Free Starter plan; Bronze from $34 per month billed annually.

Bronze $ 34 /month Billed annually
Quoted from the vendor pricing page on November 7, 2026.

Key features

• Free Starter plan with 5 forms and 100 monthly submissions
• Form templates, payment integrations and widgets on every plan
• Monthly signed documents and payment submissions included
• HIPAA-enabled features on higher tiers
• 50% discount on Bronze, Silver and Gold for educational institutions and nonprofits

Strengths and weaknesses

• Strength: Starter includes all standard features, not a cut-down editor
• Strength: Payments and signatures sit in the same tool as the survey
• Strength: Bronze raises limits to 25 forms and 1,000 monthly submissions
• Weakness: Free forms carry Jotform branding
• Weakness: Limits are set per form count, which adds up for survey-heavy teams
• Weakness: HIPAA features are not available on Starter or Bronze

Key facts

• Free plan: Yes, 5 forms and 100 monthly submissions
• Paid plans: Bronze, Silver, Gold, Enterprise
• Bronze limits: 25 forms, 1,000 monthly submissions, 1 GB space
• Nonprofit and education: 50% off Bronze, Silver and Gold

Where it ranks

Jotform is No. 3 in our Best Survey Software verdict.