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Review · AI tools

Otter.ai review

A live transcription and meeting notes app that joins Zoom, Teams and Google Meet and writes summaries with action items.

By the KeenVerdict research desk · Updated November 9, 2026

Features (40%)
8.6
Ease of use (30%)
8.6
Value (30%)
8.8

Otter.ai is one of the longest-running transcription tools, and its strength is live notes: it transcribes as people speak, identifies speakers by name and writes a summary with action items and an outline afterward. Its assistant joins Zoom, Microsoft Teams and Google Meet automatically, and AI Chat answers questions within one meeting or across many. The free Basic plan includes 300 monthly transcription minutes but limits each conversation to 30 minutes and keeps only the 25 most recent. Pro costs $8.33 per user per month billed annually, raises the cap to 1,200 minutes and 90 minutes per meeting, and adds Salesforce, HubSpot and Zapier integrations. Business at $19.99 per user removes the meeting minute limit and allows up to 4 hours per meeting with admin analytics. Watch the workspace size: Pro allows up to 5 members, so growing teams will need Business. Transcription covers six languages, fewer than Fireflies or tl;dv.

Who it is for

Individuals and small teams who want live transcripts and the lowest-priced paid plan among the big names.

Price

Free plan; Pro from $8.33 per user per month billed annually.

Pro $8.33 user/month Buy now
Quoted from the vendor pricing page on November 9, 2026.

Key features

  • Live transcription with speaker identification
  • Automated summaries with action items and outlines
  • Joins Zoom, MS Teams and Google Meet to write and share notes
  • AI Chat within and across meetings
  • Salesforce, HubSpot and Zapier integrations on Pro

Strengths and weaknesses

  • Strength: Pro is the cheapest paid plan among the major notetakers
  • Strength: Live captions and notes during the meeting
  • Strength: Apps for iOS, Android, desktop and Chrome
  • Weakness: Free plan caps conversations at 30 minutes
  • Weakness: Pro allows up to 90 minutes per meeting
  • Weakness: Workspaces on Pro are limited to 5 members

Key facts

  • Free plan: Yes, 300 monthly transcription minutes
  • Plans: Basic, Pro, Business, Enterprise
  • Max per conversation: 30 minutes Free, 90 minutes Pro, 4 hours Business
  • Transcription languages: English, Spanish, French, German, Japanese, Chinese

Where it ranks

Otter.ai is No. 3 in our Best AI Meeting Assistants verdict and No. 3 in Best AI Transcription Software.

Alternatives we scored

Visit otter.ai · Questions or corrections: editorial@keenverdict.com