Review · Health & wellness
Mindbody review
Business software for fitness, wellness and beauty with a consumer booking marketplace, payments and marketing tools.
By the KeenVerdict research desk · Updated November 9, 2026
- Features (40%)
- 9.2
- Ease of use (30%)
- 7.6
- Value (30%)
- 7.6
Mindbody is the most established name here and has the widest reach to consumers. Every plan lists the business on the Mindbody app, which the company says has more than 3 million active users, and ClassPass for business can fill spare spots. Starter, from $79 a month per location in North America, covers booking, payments, POS, branded website widgets, a hosted website and basic reporting with unlimited users. Accelerate adds analytics, room and resource management and Pick-a-Spot booking, and Ultimate adds automated email and text campaigns, a lead pipeline and the AI Concierge, which answers missed calls and client questions. Mindbody charges 20%, capped at $30, on the first purchase from a client the app brings in, and nothing on later bookings. The software spans fitness, beauty and wellness, so gyms see menus they will never use, and only the Starter price is on the page.
Who it is for
Studios and gyms that want to be listed on the Mindbody consumer app and need room booking, Pick-a-Spot and multi-location controls.
Price
Starter from $79 per month per location in North America; Accelerate and Ultimate by quote.
Mindbody's entry-level plan starts at $79 USD/month (North America and Asia), with no fees for additional users
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Listing on the Mindbody app, which Mindbody says has 3M+ active users
- Point of sale, online payments and branded website booking widgets
- Room and resource management with client Pick-a-Spot (Accelerate)
- Automated email and text campaigns with a lead pipeline (Ultimate)
- AI Concierge front desk assistant for missed calls
Strengths and weaknesses
- Strength: Unlimited users on every plan
- Strength: Access to ClassPass and the Mindbody consumer app
- Strength: Multi-location management for franchises and chains
- Weakness: Only the Starter price is published; higher plans need a sales call
- Weakness: Marketplace bookings carry a 20% fee on a new client's first purchase, capped at $30
- Weakness: Branded app is an add-on even on Ultimate
Key facts
- Plans: Starter, Accelerate, Ultimate
- Users: Unlimited on every plan
- Marketplace fee: 20% of a new client's first purchase, capped at $30
- In business: Over 20 years, per Mindbody
Where it ranks
Mindbody is No. 6 in our Best Gym Management Software verdict.
Alternatives we scored
- Gymdesk8.7
- PushPress8.6
- WellnessLiving8.4
- GymMaster8.3
Visit mindbodyonline.com · Questions or corrections: editorial@keenverdict.com