Review · Productivity
Jira review
Atlassian's project and issue tracking platform for software and business teams.
By the KeenVerdict research desk · Updated November 4, 2026
- Features (40%)
- 8.8
- Ease of use (30%)
- 7.3
- Value (30%)
- 8.5
Jira is the default tracker for many software companies, and it has broadened into a general work tool. The free plan covers up to 10 users with unlimited projects, tasks and forms, backlog, board, timeline and calendar views, AI-driven reports and 150 automation steps a month, but only 2 GB of storage. Standard was listed at $8.48 per user per month in the pricing page's default view and adds Rovo Search, Chat and Agents, user roles and permissions, 250 GB of storage and regional support. Premium at $15.56 adds cross-team planning. Jira's strength is configuration: workflows, fields, permissions and automation can be shaped to almost any process. That is also its weakness. A Jira site without a careful admin becomes slow to use and hard to understand for people outside engineering. For software teams at scale, especially those already on Confluence, Jira remains the safest choice.
Who it is for
Software teams and larger organizations that need configurable workflows and permissions.
Price
Free for up to 10 users; Standard from $8.48 per user per month on the pricing page's default view; Premium $15.56.
Standard Everything you need to get started $8.48 per user / month
Quoted from the vendor pricing page on November 4, 2026.
Key features
- Backlog, list, board, timeline, calendar and summary views
- Unlimited goals, projects, tasks and forms
- AI-driven reports and dashboards
- Rovo Search, Chat and Agents from Standard
- User roles and permissions on Standard
Strengths and weaknesses
- Strength: Free plan for up to 10 users
- Strength: Deep workflow and permission configuration
- Strength: Connects to the wider Atlassian suite
- Weakness: Steeper learning curve than Asana or Trello
- Weakness: Free plan has 2 GB of storage and limited automation
- Weakness: Admin work grows with customization
Key facts
- Free plan: Up to 10 users, 2 GB storage
- Standard limit: Up to 100,000 users per site, 250 GB storage
- Plans: Free, Standard, Premium, Enterprise
Where it ranks
Jira is No. 6 in our Best Project Management Software verdict.
Alternatives we scored
Visit atlassian.com · Questions or corrections: editorial@keenverdict.com