Service Fusion review

Service Fusion flips the usual pricing model: every plan includes unlimited users, so a company with 20 technicians and a full office pays the same as a two-person shop. Starter costs $208 a month on annual billing, or $245 month to month, and covers customer management, estimates and jobs, scheduling and dispatching, integrated payments, QuickBooks integration, invoicing, project management, reporting and text alerts. Plus, at $325, adds estimate options, job photo uploads, inventory management, job costing and integrated voice and text. Pro, at $533, adds custom documents, e-signatures, a customer web portal, progressive and recurring invoicing and an open API. GPS fleet tracking and the ServiceCall.ai add-on are extra on every plan. All plans are month to month with personalized onboarding and unlimited support by email, phone or chat. For a solo operator the entry price is steep, but once a team passes about eight users it compares well with per-user tools.

Who it is for

Growing service companies with many technicians and office staff that want a flat price with no per-user fees.

Price

Starter $208 per month billed annually ($245 month to month) with unlimited users; Plus $325; Pro $533.

Starter $208 Per Month (billed annually) Unlimited Users
Quoted from the vendor pricing page on November 5, 2026.

Key features

• Customer management, estimates and jobs
• Scheduling and dispatching
• Invoicing with integrated payments and QuickBooks integration
• Inventory, job costing and job photo uploads on Plus
• Custom documents, e-sign, customer web portal and open API on Pro

Strengths and weaknesses

• Strength: Unlimited users on every plan, with the same price for 1 or 20 technicians
• Strength: No contract, with onboarding and unlimited support included
• Strength: Inventory and job costing included from the Plus plan
• Weakness: Highest published entry price in this list at $208 per month
• Weakness: Job photos, inventory and job costing are add-ons on Starter
• Weakness: No free trial listed; demo first

Key facts

• Starting price: $208 per month, billed annually
• Users: Unlimited on every plan
• Contract: Month to month, 15% off annual
• Customers: Over 7,000 service companies, per Service Fusion

Where it ranks

Service Fusion is No. 10 in our Best Field Service Management Software verdict.