ServiceM8 review

ServiceM8 prices by workload rather than headcount. The free plan covers one user and 30 new jobs a month. Starter costs $29 a month with unlimited users and 50 jobs, Growing $79 for 150 jobs, Premium $149 for 500 and Premium Plus $349 for 1,500 or more. Each paid tier carries the same core feature list, so the choice is mostly about volume. That list is broad for the price: scheduling with push notifications, quotes and invoices clients open online, card payments in the app, online bookings with instant pricing, checklists, before and after photos, recurring jobs, asset tracking, digital forms and certificates, job costing and accounting sync. Customer messaging includes on the way texts with an arrival estimate, a live arrival tracker and booking reminders. The model suits a crew of five doing two jobs a day, which fits inside a low tier with every tech logged in. A high-volume pest control or cleaning route business would outgrow the job caps and should compare per-route pricing elsewhere.

Who it is for

Small trade businesses with a handful of jobs a day that want unlimited staff logins and a free starting point.

Price

Free plan for 1 user and 30 jobs per month; Starter $29 per month with unlimited users and 50 jobs.

Starter $ 29 /mo Unlimited Users 50 Jobs per month
Quoted from the vendor pricing page on November 5, 2026.

Key features

• Scheduling with push notifications to staff
• Quotes and invoices clients view online, plus card payments in the app
• Online bookings where clients get a price, pick a time and book
• On the way SMS, arrival tracking and booking reminders
• Recurring jobs, asset management and electronic forms and certificates

Strengths and weaknesses

• Strength: Free plan for one user and 30 jobs a month
• Strength: Paid plans include unlimited users, so adding staff costs nothing
• Strength: 24/7 email and chat support on paid plans
• Weakness: Plans cap new jobs per month, so busy shops climb tiers quickly
• Weakness: The free plan is limited to one user and self-serve support
• Weakness: Office Agent Pro and the phone system cost extra

Key facts

• Free plan: 1 user, 30 jobs per month
• Paid plans: Starter $29, Growing $79, Premium $149, Premium Plus $349 per month
• Users: Unlimited on paid plans
• Free trial: 14 days

Where it ranks

ServiceM8 is No. 3 in our Best Field Service Management Software verdict.