KeenVerdict

Review · Software & SaaS

GorillaDesk review

Route-based field service software for pest control, lawn care and pool service, priced per route with unlimited users.

By the KeenVerdict research desk · Updated November 5, 2026

Features (40%)
7.9
Ease of use (30%)
8.6
Value (30%)
8.8

GorillaDesk charges per route, meaning per technician schedule, rather than per user, and every plan includes unlimited admin, office and crew logins. Basic costs $49 a month for the first route and includes invoices, estimates and work orders, flexible invoice frequencies, job mapping, route ordering for up to 25 stops, Square and Stripe payments, broadcast messages, triggered automations, automated confirmations and reminders, and 20 built-in reports. Material tracking keeps chemical use records, which matters for pest control and lawn treatment firms. Pro, at $99, adds a customer portal, online booking, subscription billing, Drive Matrix routing with real drive times, review requests, e-signatures, device barcoding, commission tracking, QuickBooks Online sync, GPS tracking and time clocking. Growth, at $149, adds map measuring, drive time display, best available time suggestions and a sales pipeline. Plans run month to month with no setup fee. The focus on recurring routes makes it a weaker fit for emergency repair trades.

Who it is for

Recurring route businesses such as pest control, lawn care and pool service that run one or a few trucks.

Price

Basic $49 per month for the first route, month to month, with unlimited users; Pro $99; Growth $149.

Basic $ 49 / mo Paid Monthly (USD)
Quoted from the vendor pricing page on November 5, 2026.

Key features

  • Invoices, estimates and work orders with advanced invoice frequencies
  • Job and customer mapping with route optimization up to 25 stops on Basic
  • Automated email and SMS confirmations, reminders and late payment notices
  • Material tracking and reporting for chemical use records
  • Customer portal, online booking, Drive Matrix routing and GPS tracking on Pro

Strengths and weaknesses

  • Strength: Priced per route, with unlimited admin, office and crew users
  • Strength: No setup fees, no contracts and free data migration
  • Strength: Chemical use records suit pest and lawn treatment work
  • Weakness: Each extra route adds $30 to $100 per month depending on plan
  • Weakness: Online booking and the customer portal need the $99 Pro plan
  • Weakness: Built for recurring routes rather than one-off repair calls

Key facts

  • Pricing unit: Per route, unlimited users
  • Free trial: 14 days, no credit card
  • Contract: Month to month, no setup fees
  • Extra routes on Basic: Routes 2 to 3 add $50 each; route 4 and up add $30 each

Where it ranks

GorillaDesk is No. 4 in our Best Field Service Management Software verdict.

Alternatives we scored

Visit gorilladesk.com · Questions or corrections: editorial@keenverdict.com