Laserfiche review

Laserfiche combines a document repository with process automation, which suits organizations that want to replace paper forms as well as paper files. Its pricing page lists Professional at $73 per user per month billed annually from 5 users, with 100 GB of storage per user, one repository, 1,000 AI units a year, custom forms, process reporting, Laserfiche AI agents, AI data extraction and classification, Microsoft 365 collaboration, granular permissions and audit logging. Business, at $93 per user from 25 users, adds records lifecycle management, SSO, MFA and SCIM provisioning, and public-facing content portals. Business+ is $42 per user but starts at 500 users. Records Management includes automated retention schedules, disposition workflows and legal hold, and a WORM Vault add-on covers long-term preservation. Laserfiche also sells a Cloud Starter edition for small teams and self-hosted Laserfiche 12, both without a published price. Prices exclude professional services and implementation fees.

Who it is for

Government agencies and midsize organizations that need records management, forms and automated processes.

Price

Professional $73 per user per month billed annually, starting at 5 users; Business $93 from 25 users; Business+ $42 from 500 users.

BILLED ANNUALLY: $73 USD /user/month STARTS AT 5 USERS
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Business process automation with custom forms, reporting and analytics
• Laserfiche AI agents plus AI data extraction, classification and tags
• Granular permissions, role-based access controls and audit logging
• Records lifecycle management with retention schedules and legal hold on Business
• Native Microsoft 365 collaboration and enterprise app integration

Strengths and weaknesses

• Strength: Deep records management and process automation
• Strength: 100 GB storage per user on Professional and Business
• Strength: SOC 2 Type 2, HIPAA and ISO 27001 certified cloud
• Weakness: Highest entry price with published rates on this list
• Weakness: Professional requires at least 5 users
• Weakness: Records management and SSO need Business at 25 users

Key facts

• Cheapest published plan: Professional, $73 per user per month billed annually, from 5 users
• Storage: 100 GB per user on Professional and Business
• Deployment: Cloud, plus self-hosted Laserfiche 12

Where it ranks

Laserfiche is No. 8 in our Best Document Management Software verdict.