Review · Sales & CRM
Close review
A sales CRM with built-in calling, email, SMS and an AI sales agent called Chloe.
By the KeenVerdict research desk · Updated November 4, 2026
- Features (40%)
- 8.3
- Ease of use (30%)
- 8.3
- Value (30%)
- 7.7
Close is built for reps who spend the day on the phone. Calling, email and SMS are part of every plan, calls are logged automatically, and the Chloe AI agent can work leads with monthly AI credits that come with each plan. Solo costs $9 per user per month billed annually or $19 monthly, but it is limited to one user and 10,000 leads with no workflows. Essentials at $35 billed annually is the realistic entry point for a team. The catch is Growth: workflows and the power dialer, which are the reasons many teams choose Close, sit on that plan at $99 per user per month billed annually. Scale at $139 adds predictive dialing and advanced controls. Calls and numbers are billed at cost on top. Close is less suited to long, account-based sales cycles or companies that want marketing in the same tool. For high-volume outbound, it is the most focused option here.
Who it is for
Outbound and inside sales teams that make a lot of calls.
Price
Solo from $9 per user per month billed annually ($19 monthly); Essentials $35, Growth $99, Scale $139 billed annually.
Solo Core CRM for solo operators $ 19 per user / month $ 9 per user / month
Quoted from the vendor pricing page on November 4, 2026.
Key features
- Calling, email and SMS built into every plan
- Chloe AI sales agent with monthly AI credits
- Workflows and a power dialer on Growth
- Predictive dialing on Scale
- Automatic call logging and call recording
Strengths and weaknesses
- Strength: Calling is native, not an add-on integration
- Strength: 14-day free trial with no credit card
- Strength: Usage-based calling passed through at cost
- Weakness: Solo is limited to one user and 10,000 leads
- Weakness: Workflows are not included until Growth at $99
- Weakness: Call Assistant recording summaries cost $50 per month extra
Key facts
- Solo limits: 1 user, 10,000 leads, no workflows
- Plans: Solo, Essentials, Growth, Scale
- Trial credits: $5 of calling and enrichment credits
Where it ranks
Close is No. 7 in our Best CRM Software verdict.
Alternatives we scored
- HubSpot CRM8.8
- Zoho CRM8.5
- Pipedrive8.4
- Freshsales8.3
Visit close.com · Questions or corrections: editorial@keenverdict.com