Review · Sales & CRM
ZoomInfo review
An enterprise B2B database and go-to-market platform with intent data, website visitor tracking and AI agents.
By the KeenVerdict research desk · Updated November 9, 2026
- Features (40%)
- 9.4
- Ease of use (30%)
- 7.6
- Value (30%)
- 6.6
ZoomInfo is the heavyweight of sales intelligence. Its sales product page cites 420M+ global contacts, 120M+ direct dials and 145M+ companies, searchable by more than 300 attributes such as technology stack and funding. Around that data sits a wide platform: buyer intent scores, website visitor tracking, sales automation for phone and email, conversation intelligence, CRM enrichment, website chat and AI agents. Data can also be delivered headless through the API, MCP and CLI, or to Snowflake, Databricks, BigQuery and S3. The drawback is buying it. ZoomInfo offers custom packages only, and its pricing page asks you to request a quote, so we could not verify a price. That makes it hard to compare against Apollo or Lusha on cost, and it tends to suit organizations with a RevOps team that will use intent and enrichment, not just lookups. For a five-person team, the extra coverage rarely pays for the contract.
Who it is for
Midsize and enterprise revenue teams, mainly in North America, that need the deepest company and contact data.
Price
See vendor pricing (USD check pending).
US price check pending. See the vendor pricing page.
Key features
- 420M+ global contacts, 120M+ direct dials and 145M+ companies
- 300+ search attributes including technology stack and funding
- Buyer intent scores and website visitor tracking
- CRM enrichment and automatic data updates
- API, MCP and warehouse delivery to Snowflake, Databricks, BigQuery and S3
Strengths and weaknesses
- Strength: The largest published contact count of any vendor here, with 120M+ direct dials
- Strength: Intent, website visitors and conversation intelligence on one platform
- Strength: Data can be delivered without the interface, through API or warehouse
- Weakness: No public prices: every package is custom
- Weakness: Sales-led buying makes it hard to try at small scale
- Weakness: More platform than a small team needs
Key facts
- Contacts: 420M+ global contacts, 120M+ direct dials
- Companies: 145M+
- Pricing: Custom packages, quoted by sales
Where it ranks
ZoomInfo is No. 8 in our Best Sales Intelligence Tools verdict.
Alternatives we scored
- Apollo.io8.9
- Lusha8.5
- RocketReach8.3
- Snov.io8.2
Visit zoominfo.com · Questions or corrections: editorial@keenverdict.com