KeenVerdict

Review · Ecommerce

Sendcloud review

Shipping platform from Europe with carrier rates, service point delivery, tracking notifications and branded returns.

By the KeenVerdict research desk · Updated November 9, 2026

Features (40%)
8.2
Ease of use (30%)
8.0
Value (30%)
7.2

Sendcloud is a strong shipping platform for sellers whose customers are mostly in Europe. Its free plan ships up to 20 parcels a month without a courier contract or subscription fee. The Lite plan covers Sendcloud rates or your own carrier contract, carrier pickups, customs documents, a service point picker in checkout and email, SMS and WhatsApp tracking notifications in 2 languages, with 3 users, 3 integrations and 5 shipping rules. Growth adds a branded tracking page with promotions, a branded return portal, notifications in 8 languages, WhatsApp chat and automatic review requests, and Premium adds advanced returns management and white label branding. Every paid plan charges a per-label fee on top of the subscription. Sendcloud showed prices only in euros to us, so the USD price is marked pending, and its value score reflects the stacked fees. US-only sellers will find more US-focused carrier discounts elsewhere in this list. We compared documented features and published prices.

Who it is for

Sellers that ship mainly within Europe and want service point delivery and multilingual tracking messages.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

  • Sendcloud shipping rates or your own carrier contract
  • Service point picker in checkout and carrier pickups
  • Email, SMS and WhatsApp tracking notifications
  • Branded tracking page and branded return portal from Growth
  • Shipping rules, customs documents and shipping analytics

Strengths and weaknesses

  • Strength: Free plan up to 20 parcels a month with no courier contract
  • Strength: WhatsApp and SMS tracking notifications from the entry plan
  • Strength: 14-day free trial with no credit card
  • Weakness: Every paid plan adds a per-label fee on top of the subscription
  • Weakness: Prices show in euros, so no USD price was confirmed
  • Weakness: Entry plan limits users, integrations and shipping rules

Key facts

  • Free plan: Yes, up to 20 parcels a month
  • Free trial: 14 days
  • Entry plan users: 3
  • Tracking channels: Email, SMS and WhatsApp

Where it ranks

Sendcloud is No. 9 in our Best Shipping Software for Ecommerce verdict.

Alternatives we scored

Visit sendcloud.com · Questions or corrections: editorial@keenverdict.com