OroCommerce review

OroCommerce describes itself as a B2B ecommerce platform for distributors, wholesalers and manufacturers, and its documentation shows how deep the B2B tooling goes. Price lists can be assigned per customer or per customer group, generated automatically, scheduled and kept in several currencies. Buyers can submit a request for quote, and sellers can run quotes through simple or approval-based workflows before they become orders. Payment terms, customer part numbers, recurring orders, shopping lists and sales territories are all documented features, and a built-in CRM tracks leads and opportunities next to orders. One install can run multiple websites or a marketplace. The core package is open source on GitHub and built on Symfony, which gives you control of the code but means you need developers or an Oro partner to implement it. Oro does not publish enterprise prices, and its site blocked our automated price check.

Who it is for

distributors with complex pricing that want to own and customize the code

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Price lists per customer and per customer group, with scheduled price adjustments
• Request for quote and quote workflows with approval steps
• Payment terms, customer part numbers and recurring orders
• Multiple websites, a marketplace mode and a B2C website option
• Field sales app and a CRM in the same application

Strengths and weaknesses

• Strength: Core OroCommerce package is open source on GitHub
• Strength: Quote management with approvals is part of the core documentation
• Strength: Customer-specific part numbers suit distributors with contract catalogs
• Weakness: Enterprise pricing is not published
• Weakness: Self-hosting or partner implementation needs a PHP and Symfony team
• Weakness: The back office has a steeper learning curve than SaaS tools

Key facts

• Pricing: Quote on request
• License: Open-source core package on GitHub
• Quotes: RFQ and quote workflows with approvals
• Price lists: Per customer and per customer group

Where it ranks

OroCommerce is No. 6 in our Best B2B Ecommerce Platforms verdict.