Review · Software & SaaS
Microsoft Dynamics 365 Business Central review
Microsoft's cloud ERP for small and midsize companies, covering finance, sales, purchasing, inventory, projects and, on Premium, manufacturing.
By the KeenVerdict research desk · Updated November 5, 2026
- Features (40%)
- 9.2
- Ease of use (30%)
- 8.2
- Value (30%)
- 8.2
Business Central is the most practical step up for a company that has outgrown entry-level accounting and still wants to know the price before a sales call. Microsoft lists Essentials at $80 per user per month, paid yearly, and that plan already covers finance, sales and marketing, purchasing and payables, inventory, supply chain planning, project management and warehouse management. Premium, at $110, adds service order management and manufacturing. Light users who only read data, approve workflows or update select records can use the $8 Team Members licence, which keeps costs down as headcount grows. The system works with Outlook, Excel and Teams, supports multiple companies and currencies, and connects to Shopify for ecommerce orders. The drawbacks are practical rather than functional: most buyers still pay a partner for implementation, and Microsoft's new AI agents run on Copilot Credits that are billed on top of the licence.
Who it is for
Growing companies that already run on Microsoft 365 and want a published per-user price.
Price
Essentials $80 per user per month, paid yearly; Premium $110; Team Members $8.
Dynamics 365 Business Central Essentials $80.00 user/month, paid yearly
Quoted from the vendor pricing page on November 5, 2026.
Key features
- Finance, sales, purchasing, inventory and project management in one system
- Warehouse management and supply chain planning
- Service orders and manufacturing on the Premium plan
- Works inside Outlook, Excel and Teams
- Multiple companies, currencies and consolidations
Strengths and weaknesses
- Strength: Public per-user prices, rare among mid-market ERP vendors
- Strength: Team Members licence at $8 covers staff who only approve or view
- Strength: Copilot is included in the Essentials plan
- Weakness: Manufacturing and service management need Premium at $110 per user
- Weakness: Sales Order and Payables agents need Copilot Credits sold separately
- Weakness: Most companies buy through a Microsoft partner for setup
Key facts
- Free trial: 30 days
- Plans: Essentials $80, Premium $110, Team Members $8 per user per month, paid yearly
- Microsoft 365: Works with Outlook, Excel and Teams
Where it ranks
Microsoft Dynamics 365 Business Central is No. 1 in our Best ERP Software verdict.
Alternatives we scored
Visit microsoft.com · Questions or corrections: editorial@keenverdict.com