Microsoft Bookings review

Microsoft Bookings is not sold on its own: it comes with Microsoft 365 business plans, and Business Basic at $7.00 per user per month paid yearly is the cheapest one that lists Bookings among its included apps. That makes it close to free for companies already on Microsoft 365. You can create several Bookings calendars, each with its own page structure, staff, appointment types and messages, so one firm can run separate pages for departments or advisers. Every online appointment gets a Microsoft Teams link, and the Bookings app inside Teams lets staff create calendars, assign people and schedule without switching tools. Customers receive confirmations and calendar invites and can reschedule or cancel themselves, and changes are tracked. Bookings works with Microsoft 365 calendars to prevent double booking. What it lacks compared with dedicated tools is built-in payments, lead routing and CRM syncing.

Who it is for

Organizations already paying for Microsoft 365 that want booking pages without another vendor.

Price

Included with Microsoft 365 Business Basic at $7.00 per user per month paid yearly.

Microsoft 365 Business Basic Lightweight web and mobile apps to kickstart your business $7.00 user/month, paid yearly
Quoted from the vendor pricing page on November 6, 2026.

Key features

• Multiple Bookings calendars, each with its own staff and services
• A Teams meeting link for every online appointment
• Bookings app inside Teams for managing calendars and staff
• Customers reschedule or cancel on their own
• Confirmations, reminders and a change history for appointments

Strengths and weaknesses

• Strength: No extra cost if Microsoft 365 is already in place
• Strength: Works with Outlook calendars to avoid double booking
• Strength: Staff can manage bookings without leaving Teams
• Weakness: Requires a Microsoft 365 business subscription
• Weakness: Fewer payment and sales routing options than dedicated tools
• Weakness: Setup sits in Microsoft 365 admin, which can feel heavy for solo users

Key facts

• How to get it: Included in Microsoft 365 business plans
• Cheapest plan with Bookings: Business Basic, $7.00 per user per month paid yearly
• Video meetings: Microsoft Teams links on online bookings

Where it ranks

Microsoft Bookings is No. 9 in our Best Appointment Scheduling Software verdict.