Keela review

Keela packages a donor and volunteer CRM, email marketing and online donations into one subscription. Every plan includes unlimited donation forms, unlimited emails and templates, automatic tax receipts, membership management, project management, automation, reporting and integrations, plus unlimited online training and email support. Keela charges no transaction fees on donations, which helps if most of your revenue comes online. Plans are priced by contact count: $164 per month billed annually for up to 1,000 contacts, or $190 month to month, rising to $438 per month annually at 7,501 to 10,000 contacts. That is a high entry price compared with Little Green Light or Neon CRM, though it replaces a separate email marketing tool. Live chat and phone support are part of Premium Care from $200 per month, and pipelines, texting and wealth screening are sold as extras. Reviews quoted on its site stress how easy new staff find it to learn.

Who it is for

Small nonprofits that want donor CRM, email marketing and forms in one subscription with no transaction fees.

Price

From $164 per month billed annually for up to 1,000 contacts, or $190 month to month.

Up to 1000 Contacts Plans starting from $164 /month
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Donor and volunteer management in one CRM
• Email marketing with unlimited emails and templates
• Unlimited donation forms with automatic, compliant tax receipts
• Membership and project management, automation and reporting
• Optional pipelines, texting and wealth screening

Strengths and weaknesses

• Strength: No transaction fees on donations
• Strength: Unlimited email sends, templates and donation forms on every plan
• Strength: Local data storage option listed on every plan
• Weakness: Highest entry price among tools with published USD prices
• Weakness: Live chat and phone support cost extra, from $200 per month
• Weakness: Pipelines, texting and wealth screening are paid add-ons

Key facts

• Pricing model: Based on contacts
• Annual discount: Up to 23%
• Premium Care: From $200 per month

Where it ranks

Keela is No. 7 in our Best Nonprofit CRM verdict.