HotelRunner review

HotelRunner prices differently from every other system here. Its Essential plans charge a monthly minimum, and once booking revenue from all channels passes a threshold, a percentage applies instead: Manage is 0.75% with a $19.95 minimum, Sell is 1.25% with a $29.95 minimum, and Complete is 1% with a $39.95 minimum. The vendor's own example says the Sell plan moves to 1.25% once monthly booking revenue exceeds $2,396. Manage covers the front desk and reporting; Sell covers the channel manager, central reservation system, booking engine, content manager, metasearch and a website; Complete combines both. All Essential plans include unlimited users and rooms, 50 rate plans, a mobile app, assisted onboarding and support by chat, email and phone. Advanced plans add automated pricing, a review center and competitor analysis. For a quiet B&B the entry cost is very low, but a busy hotel may pay more than a flat-fee PMS.

Who it is for

Small hotels and B&Bs with modest booking revenue that want a channel manager and website at the lowest entry cost.

Price

Essential Manage from a $19.95 per month minimum plus 0.75% of booking revenue above a threshold; Sell from $29.95.

This subscription has a minimum fee of $19.95 USD per month.
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Channel manager, central reservation system and booking engine on the Sell plan
• Front desk and reporting on the Manage plan
• Content manager, metasearch and a property website
• Unlimited users, unlimited rooms and 50 rate plans on Essential plans
• Advanced plans for automated pricing, reviews and competitor rate analysis

Strengths and weaknesses

• Strength: Lowest verified entry price on this list
• Strength: Unlimited rooms and users on every Essential plan
• Strength: Mobile app, assisted onboarding and chat, email and phone support included
• Weakness: Costs rise with booking revenue once it passes the plan threshold
• Weakness: Front desk and channel manager sit in different Essential plans unless you buy Complete
• Weakness: Advanced and Elite plans need a sales conversation

Key facts

• Essential plans: Manage ($19.95 minimum), Sell ($29.95), Complete ($39.95)
• Fee model: Monthly minimum plus 0.75% to 1.25% of booking revenue above a threshold
• Limits: Unlimited users and rooms, 50 rate plans

Where it ranks

HotelRunner is No. 7 in our Best Hotel Management Software verdict.