Little Hotelier review

Little Hotelier keeps the hotel stack small and approachable. The core is a single calendar where an owner sees and manages every reservation, backed by a channel manager that sells rooms across a large network of booking channels and a direct booking engine for the property's website. Payments, a mobile app, competitor rate intelligence and rate parity insights are listed among the core features, and support runs 24/7 by chat and email, with phone support as well. The pricing page sets the price from the number of bookable rooms. Growth tools are sold separately: Hotel Metasearch for Google Hotel Ads and Trivago, Channels Plus, Dynamic Revenue Plus pricing recommendations, Guest Engagement and a Website Builder. From our location the page showed only euro prices, so the USD figure is pending. It lacks the depth of Mews or eZee for restaurants and large teams, but that is not its audience.

Who it is for

B&Bs, guesthouses and small inns run by the owner with little or no front desk staff.

Price

See vendor pricing (USD check pending); priced by number of bookable rooms.

US price check pending. See the vendor pricing page.

Key features

• Single calendar to see and manage all reservations
• Channel manager for selling rooms across a large network of booking channels
• Direct booking engine for the property's own website
• Mobile app for running the property on the go
• Competitor rate intelligence and rate parity insights

Strengths and weaknesses

• Strength: Built specifically for small properties
• Strength: 24/7 chat and email support plus phone support
• Strength: Pricing page calculates a plan from your bookable room count
• Weakness: Website builder, guest engagement and dynamic revenue tools are add-ons
• Weakness: USD prices were not shown from our location
• Weakness: Fewer operational modules than full hotel suites

Key facts

• Pricing basis: Number of bookable rooms
• Support: 24/7 chat and email, phone support
• Add-ons: Hotel Metasearch, Channels Plus, Dynamic Revenue Plus, Guest Engagement, Website Builder

Where it ranks

Little Hotelier is No. 4 in our Best Hotel Management Software verdict.