DonorPerfect review

DonorPerfect is a configurable fundraising CRM that lets a nonprofit tailor fields, screens, reports and daily workflows. It tracks relationships between donors, families, organizations, volunteers and advocates, and its integrated forms capture donations, volunteer sign-ups, memberships and event registrations straight into the database with built-in payment processing and digital wallet gifts. Development staff get moves management, batch gift entry, automated alerts and tasks, scheduled reports and automated donor journeys built on gift and behavior data. Constant Contact, QuickBooks and ReadySetAuction integrations are listed on the pricing page, and higher tiers add enterprise direct mail segmentation, enterprise reports and custom API access. Support ranges from chat on entry tiers to chat and phone on higher ones. The pricing page lists features by tier but not prices, so you will need a sales call to compare it with Bloomerang or Neon CRM. It is a solid choice for an established office that values configuration.

Who it is for

Established nonprofits that want a configurable donor database with phone support and accounting integration.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Custom fields, screens, reports and workflows
• Relationship tracking across donors, families, organizations, volunteers and advocates
• Integrated donation, volunteer, membership and event forms with payment processing
• Moves management, batch gift entry and automated alerts and tasks
• QuickBooks integration and ReadySetAuction

Strengths and weaknesses

• Strength: Highly configurable fields, screens and reports
• Strength: Role-based permissions for staff and volunteers
• Strength: 24/7 support listed on the vendor site
• Weakness: Prices are not published on the pricing page
• Weakness: Phone support is not included on every tier
• Weakness: Enterprise reports and API access are limited to higher tiers

Key facts

• Tiers: Several tiers, with Pro marked most popular
• Accounting: QuickBooks integration
• Pricing: Quote after demo

Where it ranks

DonorPerfect is No. 6 in our Best Nonprofit CRM verdict.