Review · Sales & CRM
Donorbox review
An online fundraising platform with donation forms, events, memberships and peer-to-peer campaigns, paired with Donorbox CRM.
By the KeenVerdict research desk · Updated November 9, 2026
- Features (40%)
- 7.0
- Ease of use (30%)
- 8.5
- Value (30%)
- 8.3
Donorbox began as a donation form tool and now pairs its fundraising platform with Donorbox CRM. The free Standard plan includes unlimited donation forms, hosted donation pages, crowdfunding pages, event ticketing, peer-to-peer campaigns, memberships, a branded donor portal and basic reporting, with five team members. The CRM segments donors into static and dynamic lists and shows lifetime value and giving patterns. Instead of a subscription, Standard charges a 2.95% to 3.95% platform fee on each gift. Pro costs $150 per month, with a discount for yearly billing, and cuts the fee to 1.75% to 2% while adding crypto and stock gifts, advanced form customization, tracking pixels, receipt rebranding and an AI assistant. Once a nonprofit raises well into six figures online, Pro's lower fee can outweigh its subscription. Donorbox says 200,000+ nonprofits use it. For grants, moves management and volunteer scheduling you will want a dedicated CRM alongside it.
Who it is for
Nonprofits that raise most of their money online and want a free start with a donor CRM attached.
Price
Free Standard plan with a 2.95% to 3.95% platform fee; Pro from $150 per month with lower fees, discounted with yearly billing.
Pro Plan $150 /month Get a discount with yearly billing
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Unlimited donation forms, donation pages, crowdfunding and event ticketing
- Peer-to-peer fundraising and memberships
- Donorbox CRM with static and dynamic donor lists and lifetime value insights
- Branded donor portal and QuickDonate one-click repeat gifts
- Crypto and stock gifts, tracking pixels and an AI assistant on paid plans
Strengths and weaknesses
- Strength: Free Standard plan with unlimited forms, pages and ticketing
- Strength: Team members included: 5 on Standard, 10 on Pro, 30 on Premium
- Strength: Lower platform fees on Pro, from 1.75% to 2%
- Weakness: Platform fees of 2.95% to 3.95% on the free plan
- Weakness: CRM depth trails dedicated donor databases
- Weakness: Zapier and API access cost $17 per month on Standard
Key facts
- Plans: Standard, Pro, Premium
- Team members: 5, 10 or 30 by plan
- Pro platform fee: 1.75% to 2%
Where it ranks
Donorbox is No. 10 in our Best Nonprofit CRM verdict.
Alternatives we scored
- Bloomerang8.6
- Neon CRM8.6
- Little Green Light8.5
- Givebutter8.4
Visit donorbox.org · Questions or corrections: editorial@keenverdict.com