KeenVerdict

Review · Sales & CRM

Donorbox review

An online fundraising platform with donation forms, events, memberships and peer-to-peer campaigns, paired with Donorbox CRM.

By the KeenVerdict research desk · Updated November 9, 2026

Features (40%)
7.0
Ease of use (30%)
8.5
Value (30%)
8.3

Donorbox began as a donation form tool and now pairs its fundraising platform with Donorbox CRM. The free Standard plan includes unlimited donation forms, hosted donation pages, crowdfunding pages, event ticketing, peer-to-peer campaigns, memberships, a branded donor portal and basic reporting, with five team members. The CRM segments donors into static and dynamic lists and shows lifetime value and giving patterns. Instead of a subscription, Standard charges a 2.95% to 3.95% platform fee on each gift. Pro costs $150 per month, with a discount for yearly billing, and cuts the fee to 1.75% to 2% while adding crypto and stock gifts, advanced form customization, tracking pixels, receipt rebranding and an AI assistant. Once a nonprofit raises well into six figures online, Pro's lower fee can outweigh its subscription. Donorbox says 200,000+ nonprofits use it. For grants, moves management and volunteer scheduling you will want a dedicated CRM alongside it.

Who it is for

Nonprofits that raise most of their money online and want a free start with a donor CRM attached.

Price

Free Standard plan with a 2.95% to 3.95% platform fee; Pro from $150 per month with lower fees, discounted with yearly billing.

Pro Plan $150 /month Get a discount with yearly billing
Quoted from the vendor pricing page on November 9, 2026.

Key features

  • Unlimited donation forms, donation pages, crowdfunding and event ticketing
  • Peer-to-peer fundraising and memberships
  • Donorbox CRM with static and dynamic donor lists and lifetime value insights
  • Branded donor portal and QuickDonate one-click repeat gifts
  • Crypto and stock gifts, tracking pixels and an AI assistant on paid plans

Strengths and weaknesses

  • Strength: Free Standard plan with unlimited forms, pages and ticketing
  • Strength: Team members included: 5 on Standard, 10 on Pro, 30 on Premium
  • Strength: Lower platform fees on Pro, from 1.75% to 2%
  • Weakness: Platform fees of 2.95% to 3.95% on the free plan
  • Weakness: CRM depth trails dedicated donor databases
  • Weakness: Zapier and API access cost $17 per month on Standard

Key facts

  • Plans: Standard, Pro, Premium
  • Team members: 5, 10 or 30 by plan
  • Pro platform fee: 1.75% to 2%

Where it ranks

Donorbox is No. 10 in our Best Nonprofit CRM verdict.

Alternatives we scored

Visit donorbox.org · Questions or corrections: editorial@keenverdict.com