KeenVerdict

Review · Marketing & SEO

Constant Contact review

Email and social marketing platform for small businesses, with events, live support and onboarding.

By the KeenVerdict research desk · Updated November 6, 2026

Features (40%)
7.9
Ease of use (30%)
8.6
Value (30%)
7.6

Constant Contact aims at owners who want help as much as software. Every plan includes live 1:1 onboarding and live phone and chat support, which few rivals here offer at the entry level. Lite starts at $10.20 per month billed annually and includes a drag and drop editor, an AI copy generator, templates, web signup forms, social posting to Facebook, Instagram and LinkedIn, a social ads manager and event and payment tools. Automation is thin at that tier, with 1 automation template and 1 custom segment. Standard, from $29.75 per month billed annually, adds 3 automation templates, an AI campaign builder, resend to non-openers and 10 segments. Custom automations, dynamic content and ecommerce templates wait for Premium from $68. Prices depend on contacts and sends, and overage fees may apply. For a local business that values support and social posting, it is a comfortable choice, but the automation most creators want costs more here than at MailerLite or ActiveCampaign.

Who it is for

Small business owners who want live phone help and email plus social posting in one place.

Price

From $10.20 per month billed annually.

Lite Starting at $ 10 20 /mo billed annually*
Quoted from the vendor pricing page on November 6, 2026.

Key features

  • Drag and drop editor, AI copy generator and email templates
  • Automatic posts to Facebook, Instagram, LinkedIn and other networks
  • Live 1:1 onboarding and live phone and chat support
  • Event hosting, product sales and payments
  • 300 integrations including Google, Shopify, Canva and Zapier

Strengths and weaknesses

  • Strength: Live phone and chat support on every plan
  • Strength: Social posting and a social ads manager alongside email
  • Strength: Save 15% with annual billing
  • Weakness: Lite includes only 1 automation template and 1 custom segment
  • Weakness: Custom automations need Premium, from $68 per month billed annually
  • Weakness: No free plan

Key facts

  • Free plan: No
  • Paid plans: Lite, Standard, Premium
  • Integrations: 300

Where it ranks

Constant Contact is No. 9 in our Best Email Marketing Software verdict.

Alternatives we scored

Visit constantcontact.com · Questions or corrections: editorial@keenverdict.com