KeenVerdict

Review · HR & work

When I Work review

Employee scheduling with open shifts, swaps, forecasting and team messaging, plus an optional time and attendance module.

By the KeenVerdict research desk · Updated November 5, 2026

Features (40%)
8.6
Ease of use (30%)
8.9
Value (30%)
8.4

When I Work keeps its focus on the schedule and the people who work it. The Essentials plan, from $2.50 per user per month for single-location teams, already includes auto scheduling, multi-week and multi-location scheduling, templates, forecast tools, in-app messaging, and OpenShifts with shift swapping. Pro, at $5, adds scheduling rules, role permissions, labor sharing, custom reporting and a setting that lets staff report callouts within 24 hours. Premium adds API keys, webhooks and SSO. Time tracking and attendance is a toggle you add to any plan, with GPS and geofence clock-in. The pricing page sells it as simple, and it is, though the time clock is not part of the base price, which matters if clock-in is half of why you are buying. There is no free plan, only a 14-day trial.

Who it is for

Hourly teams that want auto-scheduling and multi-week schedules on the cheapest plan.

Price

From $2.50 per user per month for single-location teams; multi-location from $5; time tracking is an add-on.

When I Work pricing starts at just $2.50 per user per month for single-location teams
Quoted from the vendor pricing page on November 5, 2026.

Key features

  • Auto scheduling, multi-week and multi-location scheduling on Essentials
  • OpenShifts and shift swapping
  • Forecast tools and staff coverage based on sales and labor budget
  • Optional time tracking and attendance with GPS or geofenced clock-in
  • Payroll and POS integrations

Strengths and weaknesses

  • Strength: Low entry price with unlimited users
  • Strength: Auto scheduling included on the cheapest plan
  • Strength: No contracts; switch plans or cancel at any time, per the vendor
  • Weakness: Time tracking and attendance is a separate toggle on each plan
  • Weakness: Scheduling rules and role permissions need the $5 Pro plan
  • Weakness: No permanent free plan

Key facts

  • Plans: Essentials, Pro, Premium
  • Free trial: 14 days, no credit card
  • Premium extras: API key access, webhooks, SAML/SSO

Where it ranks

When I Work is No. 4 in our Best Employee Scheduling Software verdict.

Alternatives we scored

Visit wheniwork.com · Questions or corrections: editorial@keenverdict.com