Review · HR & work
When I Work review
Employee scheduling with open shifts, swaps, forecasting and team messaging, plus an optional time and attendance module.
By the KeenVerdict research desk · Updated November 5, 2026
- Features (40%)
- 8.6
- Ease of use (30%)
- 8.9
- Value (30%)
- 8.4
When I Work keeps its focus on the schedule and the people who work it. The Essentials plan, from $2.50 per user per month for single-location teams, already includes auto scheduling, multi-week and multi-location scheduling, templates, forecast tools, in-app messaging, and OpenShifts with shift swapping. Pro, at $5, adds scheduling rules, role permissions, labor sharing, custom reporting and a setting that lets staff report callouts within 24 hours. Premium adds API keys, webhooks and SSO. Time tracking and attendance is a toggle you add to any plan, with GPS and geofence clock-in. The pricing page sells it as simple, and it is, though the time clock is not part of the base price, which matters if clock-in is half of why you are buying. There is no free plan, only a 14-day trial.
Who it is for
Hourly teams that want auto-scheduling and multi-week schedules on the cheapest plan.
Price
From $2.50 per user per month for single-location teams; multi-location from $5; time tracking is an add-on.
When I Work pricing starts at just $2.50 per user per month for single-location teams
Quoted from the vendor pricing page on November 5, 2026.
Key features
- Auto scheduling, multi-week and multi-location scheduling on Essentials
- OpenShifts and shift swapping
- Forecast tools and staff coverage based on sales and labor budget
- Optional time tracking and attendance with GPS or geofenced clock-in
- Payroll and POS integrations
Strengths and weaknesses
- Strength: Low entry price with unlimited users
- Strength: Auto scheduling included on the cheapest plan
- Strength: No contracts; switch plans or cancel at any time, per the vendor
- Weakness: Time tracking and attendance is a separate toggle on each plan
- Weakness: Scheduling rules and role permissions need the $5 Pro plan
- Weakness: No permanent free plan
Key facts
- Plans: Essentials, Pro, Premium
- Free trial: 14 days, no credit card
- Premium extras: API key access, webhooks, SAML/SSO
Where it ranks
When I Work is No. 4 in our Best Employee Scheduling Software verdict.
Alternatives we scored
- Connecteam8.8
- Deputy8.7
- Homebase8.7
- Sling8.5
Visit wheniwork.com · Questions or corrections: editorial@keenverdict.com