Review · Travel
Trip.com review
Trip.com Group's international travel agency for hotels, flights, trains, cars, transfers, tours and eSIMs.
By the KeenVerdict research desk · Updated November 9, 2026
- Features (40%)
- 8.5
- Ease of use (30%)
- 8.2
- Value (30%)
- 8.5
Trip.com is the most complete agency for trips that involve Asia or rail. Its about page lists more than 1.7 million hotels and flights from over 600 airlines covering 3,400 airports, plus trains, car rentals, airport transfers, attractions, tours, cruises and eSIM data plans, all in 24 languages and 35 currencies with 24/7 multilingual support. Membership is free, and Trip Coins earned on bookings work like cash on prepaid reservations at roughly 100 coins to US$1. Tiers are spelled out: Silver after 1 eligible booking, Gold after 3, Platinum after 8 with a USD 1,000 minimum, and Diamond at USD 10,000 in spend. Higher tiers add airport lounge visits, free eSIM data and a flight-hotel cancellation guarantee, though most travelers will stay in the lower tiers. Hotel inventory trails Booking.com, and US travelers may find fewer domestic deals than on Priceline. For a multi-country trip with flights, trains and transfers, it saves juggling several sites.
Who it is for
Travelers heading to Asia or booking trains and flights across many countries.
Price
Free to use; membership is free and Trip Coins work like cash at about 100 coins to US$1.
100 Trip Coins ≈ US$1.00
Quoted from the vendor pricing page on November 9, 2026.
Key features
- 1.7 million+ hotels and flights from more than 600 airlines covering 3,400 airports
- Trains, car rentals, airport transfers, attractions, tours, cruises and eSIMs
- Available in 24 languages across 39 countries and regions in 35 currencies
- Free membership with Trip Coins usable like cash on prepaid bookings
- Higher tiers add airport lounge access, eSIM data and a flight-hotel cancellation guarantee
Strengths and weaknesses
- Strength: Wide range of trip types, including trains
- Strength: 24/7 multilingual customer support
- Strength: Clear tier rules based on bookings and spend
- Weakness: Top tiers need large spend, such as USD 10,000 for Diamond
- Weakness: Hotel coverage is smaller than Booking.com's
- Weakness: Many perks sit in upper tiers
Key facts
- Hotels: 1.7 million+
- Airlines: 600+
- Languages: 24
- Loyalty program: Free, Silver to Black Diamond
Where it ranks
Trip.com is No. 7 in our Best Travel Booking Sites verdict.
Alternatives we scored
- Google Flights9.2
- Booking.com9.0
- KAYAK9.0
- Skyscanner8.9
Visit trip.com · Questions or corrections: editorial@keenverdict.com