KeenVerdict

Review · AI tools

Smartling review

An enterprise translation platform that pairs a CAT tool and workflows with machine, AI and human translation services billed per word.

By the KeenVerdict research desk · Updated November 10, 2026

Features (40%)
9.2
Ease of use (30%)
7.6
Value (30%)
7.2

Smartling sells both the software and the translation itself. The platform includes a CAT tool with visual context, quality checks, workflow and project management, translation memory and glossaries, and its AI Hub routes content through 20+ LLMs and machine translation engines. The plans page publishes per-word service rates: machine translation from $0.0075 per word, AI translation from $0.06, AI human translation from $0.12 and human translation from $0.20 through a network of 4,000+ linguists. The Core plan is free to start and fits small teams translating business documents, but it keeps translation memory for 180 days and offers basic workflows. Enterprise adds customizable workflows, unlimited translation memory, the LQA Suite, a web proxy and the option to bring your own translators, with pricing set by sales. The result is strong for companies that want one vendor for tools and translators, and less attractive for teams that only need machine translation.

Who it is for

Large companies that want software and translation services from one vendor.

Price

Core plan free to start; machine translation from $0.0075 per word; AI translation from $0.06 per word.

Machine Translation starting at $0.0075*/word
Quoted from the vendor pricing page on November 10, 2026.

Key features

  • CAT tool with visual context, quality checks and in-platform communication
  • AI Hub with 20+ LLMs and machine translation engines
  • AI translation, AI human translation and human translation from a network of 4,000+ linguists
  • Translation memory, glossaries and style guides
  • Global Delivery Network web proxy and API access

Strengths and weaknesses

  • Strength: Core plan is free to start for small teams
  • Strength: Per-word service prices are published
  • Strength: Option to bring your own translators
  • Weakness: Core keeps translation memory for 180 days only
  • Weakness: Enterprise platform pricing is quoted by sales
  • Weakness: Per-word costs add up quickly for large human-reviewed volumes

Key facts

  • Core plan: Free to start
  • Machine translation: From $0.0075 per word
  • Human translation: From $0.20 per word

Where it ranks

Smartling is No. 9 in our Best AI Translation Tools verdict.

Alternatives we scored

Visit smartling.com · Questions or corrections: editorial@keenverdict.com