ServiceTrade review

ServiceTrade targets commercial service contractors rather than homeowners, which makes it a fit for HVAC companies that maintain rooftop units, chillers and refrigeration for businesses. The Select suite includes unlimited office users, a technician mobile app for Android and iOS, a dispatch board and map scheduler, service and job tracking, equipment history, deficiency capture, online quotes and QuickBooks integration. Deficiency capture lets techs log problems found during planned maintenance so the office can quote the repair. Premium adds AI-powered features, technician job tasking and timecards, subcontract work management, project budgets, advanced quoting and invoicing and a customer service portal. Enterprise adds a tech capacity planner, multi-brand and multi-region support, recurring contract pricing and proposals, and parts and inventory management. ServiceTrade publishes no prices and says pricing depends mainly on technician count. Residential shops will miss consumer financing and simple self-serve plans. We compared documented features and published prices, and ServiceTrade ranks ninth overall but is a top choice for commercial mechanical work.

Who it is for

Commercial HVAC and mechanical service contractors

Price

Custom quote based mainly on the number of technicians; no published prices.

ServiceTrade pricing is based on the size of your team. Pricing is driven mainly by the number of technicians you support, plus the suite that fits your operational needs and growth goals.
Quoted from the vendor pricing page on November 12, 2026.

Key features

• Unlimited office users, dispatch board and map scheduler on Select
• Equipment history and deficiency capture on Select
• Online quotes and QuickBooks integration on Select
• Subcontract work, project budgets and a customer service portal on Premium
• Recurring contract pricing, proposals and parts inventory on Enterprise

Strengths and weaknesses

• Strength: Unlimited office users on every suite
• Strength: Equipment history and deficiency capture suit commercial maintenance contracts
• Strength: Live support via chat, email and phone
• Weakness: No published prices
• Weakness: Built for commercial work; residential HVAC tools such as consumer financing are not listed
• Weakness: Recurring contract pricing and parts inventory are on the top Enterprise suite

Key facts

• Pricing: By technician count and suite, custom quote
• Suites: Select, Premium, Enterprise
• Office users: Unlimited
• Customers: 1,300+ commercial service contractors, per ServiceTrade

Where it ranks

ServiceTrade is No. 9 in our Best HVAC Software verdict.