KeenVerdict

Review · Productivity

Microsoft Power Automate review

Microsoft's automation service for cloud flows, desktop robotic process automation and process mining across Microsoft 365 and other apps.

By the KeenVerdict research desk · Updated November 6, 2026

Features (40%)
8.8
Ease of use (30%)
7.5
Value (30%)
8.4

Power Automate is the natural automation tool for organizations that already run on Microsoft 365. The Premium plan, at $15.00 per user per month paid yearly, covers cloud flows, attended desktop flows and process mining for individual users, plus standard, premium and custom connectors. Desktop flows are the main reason to choose it over Zapier or Make: they can click through legacy Windows applications that have no API, which is common in finance and back-office work. For bots that run unattended on a schedule, Microsoft sells the Process plan at $150.00 per bot per month and a Hosted Process plan at $215.00 that runs on a Microsoft hosted virtual machine. A 30-day trial lets you test cloud flows with standard connectors. The downside is complexity: licensing spans several plans and add-ons, and connections outside the Microsoft world can feel less polished than in tools built only for app integration.

Who it is for

Companies built on Microsoft 365 that also need desktop automation of older apps.

Price

Free trial; Premium $15.00 per user per month paid yearly.

Power Automate Premium $15.00 user/month, paid yearly
Quoted from the vendor pricing page on November 6, 2026.

Key features

  • Cloud flows for digital process automation
  • Attended desktop flows (RPA) for apps without APIs
  • Process mining on the Premium plan
  • Standard, premium and custom connectors on Premium
  • Unattended bots on the Process plan at $150.00 per bot per month

Strengths and weaknesses

  • Strength: Desktop automation and cloud flows in one product
  • Strength: Strong fit for SharePoint, Outlook, Teams and Excel workflows
  • Strength: Per-user Premium price is low for what it includes
  • Weakness: The free trial is limited to standard connectors
  • Weakness: Licensing has several plans and add-ons to understand
  • Weakness: Unattended automation costs $150.00 per bot per month extra

Key facts

  • Free option: 30-day trial with standard connectors
  • Plans: Premium, Process, Hosted Process
  • Premium: $15.00 per user per month, paid yearly
  • Process mining add-on: $5,000.00 per tenant per month, paid yearly

Where it ranks

Microsoft Power Automate is No. 4 in our Best Workflow Automation Software verdict.

Alternatives we scored

Visit microsoft.com · Questions or corrections: editorial@keenverdict.com