Review · Software & SaaS
Microsoft 365 review
Microsoft's business subscription with Exchange email on your domain, Outlook, Teams and web versions of Office.
By the KeenVerdict research desk · Updated November 12, 2026
- Features (40%)
- 9.3
- Ease of use (30%)
- 8.6
- Value (30%)
- 8.8
Microsoft 365 Business Basic is the entry point to Exchange email on your own domain, and its numbers are generous for the price: Microsoft's US comparison page lists a 100 GB primary mailbox and 1 TB of OneDrive storage per user for $7.00 a month on an annual subscription. The plan includes web and mobile versions of Word, Excel, PowerPoint and Outlook, Microsoft Teams for chat and meetings, and more than 10 extra apps such as Bookings, Planner and Forms, plus automatic spam and malware filtering. A Business Basic plan without Teams is listed at $5.40 for companies that already use another meeting tool. The trade-offs are that desktop Office apps start on the more expensive Business Standard plan, all Business plans stop at 300 users, and the prices shown are for annual commitments. For teams that already send Word and Excel files to clients, it removes the friction of mixing Google and Office formats.
Who it is for
teams that work in Outlook, Word and Excel
Price
Business Basic from $7.00 per user per month, paid yearly; $5.40 without Teams.
Microsoft 365 Business Basic Lightweight web and mobile apps to kickstart your business $7.00 user/month, paid yearly
Quoted from the vendor pricing page on November 12, 2026.
Key features
- Custom business email with 100 GB primary mailbox storage per user
- 1 TB of OneDrive cloud storage per user
- Web and mobile versions of Word, Excel, PowerPoint and Outlook
- Microsoft Teams chat, calls and meetings on the standard Business Basic plan
- Automatic spam and malware filtering
Strengths and weaknesses
- Strength: Largest primary mailbox among entry plans on this list at 100 GB
- Strength: A no-Teams Business Basic option is listed at $5.40 per user per month
- Strength: Includes Bookings, Planner and Forms among 10+ extra business apps
- Weakness: Desktop Office apps require Business Standard or higher
- Weakness: Plans are capped at 300 users
- Weakness: Listed prices are for annual subscriptions that auto renew
Key facts
- Entry plan: Business Basic, $7.00 per user per month paid yearly
- Mailbox storage: 100 GB primary per user
- Cloud storage: 1 TB per user
Where it ranks
Microsoft 365 is No. 2 in our Best Business Email Hosting verdict.
Alternatives we scored
Visit microsoft.com · Questions or corrections: editorial@keenverdict.com