Review · Software & SaaS
Kissmetrics review
Person-based analytics that ties campaigns, signups and revenue to individual users, with a free tier and published monthly prices.
By the KeenVerdict research desk · Updated November 12, 2026
- Features (40%)
- 7.4
- Ease of use (30%)
- 8.6
- Value (30%)
- 8.0
Kissmetrics tracks people rather than visits, which suits teams that care about who converts and what they pay. The Free plan covers 100,000 events a month and 3 seats with no card, and includes tracking by person across devices, Funnels and Activity reports, chat in plain English, dashboards, metrics, live view, API access and up to 3 active integrations. Growth costs $99 per month for 500,000 events, with 20% off when billed annually, and adds unlimited seats and integrations, the Performance report that puts campaign, signup and revenue on the same person, reusable Populations, reports on visitors from AI assistants and every other report, including Revenue, Path, Cohorts and A/B tests. The published table shows $299 at 2M events and $499 at 5M. It is lighter on product features such as session replay or feature flags, so it fits marketing-minded product teams more than engineering-led ones.
Who it is for
small SaaS and ecommerce teams that want revenue per campaign
Price
Free up to 100k events a month; Growth from $99 per month for 500k events, 20% off billed annually.
$99 / month, from 500k events a month included.
Quoted from the vendor pricing page on November 12, 2026.
Key features
- Free plan: 100k events a month, 3 seats, no card
- Funnels and Activity reports, chat in plain English, dashboards and live view
- Growth adds the Performance report tying campaign, signup and revenue to one person
- Reports on visitors from ChatGPT, Perplexity, Claude and Gemini
- Unlimited seats and integrations on Growth
Strengths and weaknesses
- Strength: Published event price table, from $99 for 500k events
- Strength: Price per 1,000 events falls at 2M and 5M events
- Strength: Cancel any time from account settings
- Weakness: Free plan allows up to 3 active integrations
- Weakness: Revenue per campaign needs Growth
- Weakness: Above 5M events a month the price is quoted
Key facts
- Free plan: 100k events a month, 3 seats
- Growth: $99 per month for 500k events
- Annual discount: 20%
Where it ranks
Kissmetrics is No. 10 in our Best Product Analytics Tools verdict.
Alternatives we scored
Visit kissmetrics.io · Questions or corrections: editorial@keenverdict.com