Jane review

Jane is a clinic system first, and therapists in shared practices get the most from it. Every plan includes online booking through a branded site, one-to-one and group appointments, unlimited admins and locations, telehealth, secure messaging, intake forms, custom charting templates, outcome measure surveys, treatment plans and integrated payments. Balance is the single-practitioner entry plan and caps you at 20 appointments a month. Practice adds unlimited appointments, staff profiles, free SMS reminders in supported regions and timesheets, and Thrive adds room and equipment scheduling, self check-in, automated waitlists, packages, memberships and review tools. AI Scribe is free for five notes and paid for unlimited use, group telehealth for up to 15 people is an add-on, and insurance billing is a separate add-on on the two higher plans. The pricing page showed Canadian dollar prices when we checked, so we list the USD price as pending.

Who it is for

Multi-practitioner wellness and therapy clinics that rely on client self-booking.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Online booking through a custom-branded site with group appointments and classes
• 1:1 telehealth, secure messaging and email reminders on every plan
• Intake forms, custom charting templates, outcome measure surveys and treatment plans
• AI Scribe with 5 free notes, or unlimited notes as a paid add-on
• Unlimited admins and locations on all plans

Strengths and weaknesses

• Strength: Free data import and a complimentary onboarding call
• Strength: Chat, email and phone support
• Strength: Rooms, equipment and waitlist tools on the top plan
• Weakness: Pricing page shows CAD from this location, so USD prices are pending
• Weakness: The entry plan is limited to 20 appointments a month
• Weakness: Insurance billing is an add-on on Practice and Thrive

Key facts

• Plans: Balance, Practice, Thrive
• Entry plan limit: 20 appointments per month
• Group telehealth: Add-on, up to 15 participants

Where it ranks

Jane is No. 6 in our Best Therapy Practice Management Software verdict.