Jackson Hewitt Online review

Jackson Hewitt Online sells one of the simplest deals in tax software: $25 flat to file federal and state returns, whatever your situation. The company says that price applies to hourly and salaried workers, gig workers with 1099 income, families claiming child credits, students with a Form 1098-T and people filing in more than one state, which makes it unusually cheap for multi-state households. You create an account for free and pay only when you file. W-2s and employer details can be downloaded, error checks run automatically and live chat support is free. Jackson Hewitt guarantees the biggest refund, reimbursing prep fees if you get more elsewhere, and pays IRS interest and penalties caused by its own mistakes. There is no free tier, so simple filers will pay less with TurboTax Free Edition or Cash App Taxes, and the interface offers less guidance than the bigger brands.

Who it is for

Multi-state or gig income filers who want one known price that includes state.

Price

$25 flat for federal and state returns, any tax situation.

File tax returns online! File Federal & State taxes for $25 flat.
Quoted from the vendor pricing page on November 9, 2026.

Key features

• $25 flat fee for federal and state returns
• Multi-state filing for every state you received tax documents from
• W-2 download from employers
• Free live chat support
• Maximum refund and 100% accuracy guarantees

Strengths and weaknesses

• Strength: One price no matter how complex the return
• Strength: All states included in the flat fee
• Strength: In-person Tax Pros available at Jackson Hewitt offices
• Weakness: No free tier for simple returns
• Weakness: Fewer import and guidance tools than TurboTax
• Weakness: Expert help means visiting an office rather than an online upgrade

Key facts

• Price: $25 flat, federal and state
• Support: Free live chat
• Multi-state: Yes, included

Where it ranks

Jackson Hewitt Online is No. 6 in our Best Tax Software verdict.