Review · Software & SaaS
Hotjar (Contentsquare) review
Hotjar's heatmaps, session replays, funnels and surveys, now sold as Contentsquare Experience Analytics plans.
By the KeenVerdict research desk · Updated November 12, 2026
- Features (40%)
- 7.6
- Ease of use (30%)
- 9.0
- Value (30%)
- 8.4
Hotjar is now part of Contentsquare, and hotjar.com pricing redirects to Contentsquare's Experience Analytics plans. Every plan includes session replays, heatmaps, funnels, surveys and integrations. The Free plan costs $0 forever with 1 month of data access, 1 project, replays, heatmaps and funnels, error and performance monitoring, basic surveys and an MCP connection for LLMs. Growth starts at $39 per month billed yearly, or $49 paid monthly, for 7k sessions with 7k replays, and adds 13 months of data access, 3 projects, zone-based heatmaps, path analysis, impact quantification and Sense AI features such as replay and heatmap summaries. Pro and Enterprise are custom and add event-based cross-session journeys, error analysis, revenue attribution and A/B testing analysis. It is the most approachable tool here for seeing what users do on a page, but it is a qualitative behavior tool first, so pair it with an event analytics tool for retention cohorts.
Who it is for
small product and UX teams that want heatmaps and replays on a low budget
Price
Free plan; Growth from $39 per month billed yearly ($49 monthly) for 7k sessions; Pro and Enterprise are custom.
Growth From $39 / month
Quoted from the vendor pricing page on November 12, 2026.
Key features
- All plans include session replays, heatmaps, funnels and surveys
- Growth adds zone-based heatmaps, path analysis and impact quantification
- 13 months of data access and 3 projects on Growth
- Sense AI chat, session replay summaries and heatmap summaries on Growth
- MCP connection to LLMs on the Free plan
Strengths and weaknesses
- Strength: Growth starts at a published $39 per month billed yearly
- Strength: Free plan includes replays, heatmaps, funnels and basic surveys
- Strength: Yearly billing saves 20%
- Weakness: Free plan keeps only 1 month of data and 1 project
- Weakness: Event-based, cross-session path analysis needs the custom Pro plan
- Weakness: Less suited to event-level product metrics than dedicated product analytics tools
Key facts
- Free plan: 1 month data access, 1 project
- Growth: From $39 per month billed yearly
- Data access on Growth: 13 months
Where it ranks
Hotjar (Contentsquare) is No. 5 in our Best Product Analytics Tools verdict.
Alternatives we scored
Visit contentsquare.com · Questions or corrections: editorial@keenverdict.com