Review · Health & wellness
Headway review
A directory and billing service that connects you with in-network therapists and psychiatrists, online or in person.
By the KeenVerdict research desk · Updated November 10, 2026
- Features (40%)
- 8.2
- Ease of use (30%)
- 9.0
- Value (30%)
- 9.0
Headway works like a booking and billing layer for independent therapists who take insurance. You enter your preferences and insurance, Headway filters thousands of therapists and psychiatrists, shows an in-network price estimate, and you book on the site. It bills after each session, which removes the insurance paperwork that makes many people give up. Headway lists 80K+ licensed providers, 100+ insurance plans including Aetna, Anthem, Cigna, Oxford, UnitedHealthcare and Oscar, and more than 40M sessions held. Its providers offer online and in-person care in 57+ languages, and profiles show specialties and next availability, with some offering free consultations. Headway says people with insurance pay as low as $0 per session and that its average client saves 75% on sessions. There is no published self-pay rate, and no messaging plan, so it fits people who want traditional weekly sessions.
Who it is for
Insured adults who want a large choice of independent therapists and an in-network price before booking.
Price
Insurance based; people with insurance pay as low as $0 per session. See vendor pricing (USD check pending).
US price check pending. See the vendor pricing page.
Key features
- Search 80K+ licensed providers by specialty, location and coverage
- 100+ insurance plans, including Aetna, Anthem, Cigna and UnitedHealthcare
- Cost estimate based on your insurance details
- Book directly on Headway, billed after the session
- Online and in-person therapy in 57+ languages
Strengths and weaknesses
- Strength: Very large provider network
- Strength: Some providers offer free consultations
- Strength: Billed only after each session
- Weakness: Little value if your insurance is not accepted
- Weakness: No messaging plan or app-based therapy program
- Weakness: Each therapist sets their own availability
Key facts
- Providers: 80K+ licensed
- Insurance plans: 100+
- Sessions held: 40M+
- Languages: 57+
Where it ranks
Headway is No. 3 in our Best Online Therapy Services verdict.
Alternatives we scored
- Talkspace8.9
- Rula8.8
- BetterHelp8.6
- Brightside8.5
Visit headway.co · Questions or corrections: editorial@keenverdict.com