Review · Travel
Expedia review
Expedia Group's flagship travel agency for flights, hotels, rentals, cars, cruises and activities, with the One Key loyalty program.
By the KeenVerdict research desk · Updated November 9, 2026
- Features (40%)
- 9.0
- Ease of use (30%)
- 8.4
- Value (30%)
- 8.2
Expedia is the classic full-service travel agency. It launched in 1996 inside Microsoft and now sits at the center of Expedia Group, which also runs Hotels.com, Vrbo, Orbitz and Travelocity. The group reports more than 3.5 million stay options and over 200,000 activities, and Expedia added cruises and car rentals so travelers could book an entire trip in one place. Its One Key program, announced in 2023, unites rewards across Expedia, Hotels.com and Vrbo, which helps people who mix hotels and vacation rentals. The appeal is convenience: flight, hotel and car in one booking and one itinerary. The downsides are practical. Expedia's own pages refused our automated checks from this location, so we could not confirm current fee or reward terms, and we scored value conservatively. Changes to agency-booked flights also run through Expedia rather than the airline. Use it when one checkout matters more than shaving the last few dollars.
Who it is for
Travelers who want to book a whole trip, flight plus hotel or car, in one checkout.
Price
See vendor pricing (USD check pending).
US price check pending. See the vendor pricing page.
Key features
- Flights, stays, car rentals, cruises and activities in one place
- One Key loyalty program shared with Hotels.com and Vrbo
- 3.5 million+ stay options across Expedia Group, from hotels to tree houses
- 200,000+ activities and experiences
- Bundled trip booking from a single account
Strengths and weaknesses
- Strength: Books the whole trip in one checkout
- Strength: One Key rewards carry across Expedia, Hotels.com and Vrbo
- Strength: Large inventory of stays and activities
- Weakness: Expedia's site blocked our checks, so fee details could not be confirmed
- Weakness: As an agency, changes go through Expedia rather than the airline
- Weakness: Loyalty rules have changed several times since One Key launched
Key facts
- Founded: 1996, as a division of Microsoft
- Loyalty program: One Key (Expedia, Hotels.com, Vrbo)
- Stay options (group): 3.5 million+
- Activities (group): 200,000+
Where it ranks
Expedia is No. 5 in our Best Travel Booking Sites verdict.
Alternatives we scored
- Google Flights9.2
- Booking.com9.0
- KAYAK9.0
- Skyscanner8.9
Visit expedia.com · Questions or corrections: editorial@keenverdict.com