Review · Software & SaaS
Docusign eSignature review
The most widely recognized e-signature service, with tiered plans from a single sender to enterprise agreement management.
By the KeenVerdict research desk · Updated November 6, 2026
- Features (40%)
- 9.5
- Ease of use (30%)
- 8.6
- Value (30%)
- 7.5
Docusign sells e-signature in four tiers. Personal, at $11 a month on an annual commitment of $132, suits a sole proprietor who sends up to 5 envelopes a month. Standard, at $30 per user per month billed annually, adds shared templates, real-time commenting, custom branding and delegated signing, plus a one-time bonus of 5 SMS deliveries and 5 identity verifications. Business Pro, at $45, adds mobile-friendly web forms, payment collection during signing, interactive form fields, real-time data validation and bulk sending. Enhanced plans are quoted by sales and bring custom envelope limits, centralized organization management, 24/7 live support, SSO and document generation inside Salesforce. Docusign lists more than 1,000 integrations. The main catch is volume: the Standard and Business Pro plans include a total of 100 envelopes per user per year, so high-volume senders end up on a custom plan. SMS delivery starts at $0.36 per delivery and ID verification at $2.40 per attempt.
Who it is for
Businesses of any size that want the broadest set of signing features, integrations and add-ons from one vendor.
Price
Personal $11 per month billed annually (5 envelopes a month); Standard $30 and Business Pro $45 per user per month annually.
Personal for individuals and sole proprietors with basic e-signature needs. $ 11 /month annual
Quoted from the vendor pricing page on November 6, 2026.
Key features
- Reusable templates shared across a team on Standard and above
- Web forms, payment collection and bulk sending on Business Pro
- Real-time commenting, custom branding and delegated signing
- SMS delivery from $0.36 per delivery and ID verification from $2.40 per attempt
- More than 1,000 integrations, plus SSO and Salesforce document generation on enhanced plans
Strengths and weaknesses
- Strength: Deepest feature set on this list, from simple sends to enterprise controls
- Strength: Large integration catalog covering most business apps
- Strength: Clear upgrade path to enhanced plans and agreement management
- Weakness: Standard and Business Pro cap sending at 100 envelopes per user per year
- Weakness: Highest per-user prices among the vendors with published rates
- Weakness: SMS and identity checks are paid extras
Key facts
- Cheapest plan: Personal, $11 a month billed annually ($132 a year)
- Envelope limits: 5 a month on Personal; 100 per user per year on Standard and Business Pro
- Free plan: No
Where it ranks
Docusign eSignature is No. 2 in our Best E-Signature Software verdict.
Alternatives we scored
- BoldSign8.6
- SignWell8.4
- Dropbox Sign8.3
- Signeasy8.3
Visit docusign.com · Questions or corrections: editorial@keenverdict.com