airfocus review

airfocus, now part of Lucid, is the most configurable roadmap tool on this list. Teams define a custom product hierarchy, three levels on Professional and unlimited on Enterprise, and view the same items as boards, timelines, tables, charts, Gantt charts, documents or an inbox. Prioritization is a strength: the Priority Ratings app, custom prioritization formulas, prioritizing by insights score and Priority Poker give teams several ways to rank work. Feedback and insights management feeds a branded customer or stakeholder portal, and the airfocus agent and MCP server bring AI into triage and spec writing. Integrations cover Jira Cloud, Azure DevOps Cloud, Intercom, Zendesk, Slack and more. Security includes SOC 2 Type II, ISO/IEC 27001:2022 and a choice of US or EU data residency. The downside is buying: both plans show Request pricing, the FAQ says there is no free trial, and SAML SSO and OKRs are add-ons on Professional.

Who it is for

Product teams that want to shape their own hierarchy and process, including teams that need EU or US data residency.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Board, timeline, table, chart, list, Gantt, document and inbox views
• Priority Ratings, custom formulas and Priority Poker for prioritization
• Feedback and insights management with a branded portal
• airfocus agent and MCP server
• Jira Cloud and Azure DevOps Cloud integrations

Strengths and weaknesses

• Strength: Unlimited free contributors and workspaces
• Strength: Choice of US or EU data residency
• Strength: SOC 2 Type II and ISO/IEC 27001:2022
• Weakness: No public prices; both plans say Request pricing
• Weakness: No free trial, demo only
• Weakness: SAML SSO and OKRs are add-ons on Professional

Key facts

• Plans: Professional, Enterprise
• Free trial: No
• Data residency: US or EU

Where it ranks

airfocus is No. 9 in our Best Product Management Software verdict.