Review · AI tools
11x review
AI sales agents for inbound, outbound and expansion across voice, chat, email, social, SMS and WhatsApp.
By the KeenVerdict research desk · Updated November 12, 2026
- Features (40%)
- 8.8
- Ease of use (30%)
- 7.4
- Value (30%)
- 6.5
11x is the broadest platform here, built for revenue teams that want AI agents on every stage rather than outbound email alone. Its outbound agents act on live signals for target accounts, run deep research on each prospect by combining account updates, contact information and CRM context, and coordinate email, social and dials in one sequence with deliverability managed in house. It can also re-engage inactive and closed-lost leads and de-anonymize website visitors. On the inbound side, voice and chat agents respond to new leads in under 60 seconds, qualify them in several languages and book meetings with the right rep, and expansion agents look for upsell and cross-sell openings in the customer base. The feature score reflects that range. It finishes last because 11x publishes no prices, its pricing page did not load when we checked, and every deal starts with a demo, which makes it hard for smaller teams to compare cost.
Who it is for
Larger revenue teams that want AI agents on inbound and outbound together
Price
See vendor pricing (USD check pending); pricing through a demo.
US price check pending. See the vendor pricing page.
Key features
- Outbound agents that research each prospect using account updates, contact data and CRM context
- Email, social and dials coordinated in one sequence, with deliverability managed in house
- Inbound voice and chat agents that respond in under 60 seconds and book meetings
- Signals on funding, hiring, job moves and tech stack, plus website visitor de-anonymization
- Expansion agents that find upsell and cross-sell opportunities
Strengths and weaknesses
- Strength: Covers inbound, outbound and expansion on one platform
- Strength: Two-way conversations on voice, chat, email, SMS and WhatsApp
- Strength: Real-time contact data built in
- Weakness: No published pricing; you book a demo to get a quote
- Weakness: Broad platform is more than a small team needs for outbound email alone
- Weakness: Setup runs through the 11x team rather than self-serve signup
Key facts
- Channels: Voice, chat, email, social, SMS, WhatsApp, human dialer
- Inbound response: Under 60 seconds
- Pricing: Quote after a demo
Where it ranks
11x is No. 10 in our Best AI SDR Tools verdict.
Alternatives we scored
Visit 11x.ai · Questions or corrections: editorial@keenverdict.com