Review · Productivity
Slack review
Channel-based messaging from Salesforce with huddles, canvases, lists, workflows and a large app directory.
By the KeenVerdict research desk · Updated November 6, 2026
- Features (40%)
- 9.5
- Ease of use (30%)
- 9.0
- Value (30%)
- 7.6
Slack is still the reference point for channel-based team chat. Every plan includes unlimited channels, and the Pro plan at $8.75 per user per month billed monthly removes the two limits that matter most on the free tier: the 90-day message history and the cap of 10 app integrations. Pro also adds group huddles, group Slack Connect conversations with outside companies, unlimited workflow automation and AI summaries of threads and channels. Business+ at $18 per user per month brings SAML single sign-on, SCIM user management and broader AI features such as daily recaps, file summaries and AI search. Enterprise+ is quoted by sales and adds data loss prevention and multiple SAML configurations. The trade-off is cost: Slack is a separate bill on top of the email and office suite most companies already pay for, and the jump to Business+ for security controls is steep. For teams that live in channels and connect many tools, the integrations usually justify it.
Who it is for
Companies that run work in channels and want the widest set of integrations and automation.
Price
Free plan with 90-day history; Pro $8.75 per user per month billed monthly.
Pro Drive productivity in one place $ 8.75 USD/User/Month (Billed monthly)
Quoted from the vendor pricing page on November 6, 2026.
Key features
- Unlimited channels on every plan, including Free
- Unlimited message history and unlimited app integrations on Pro
- Workflow Builder for automating routine requests
- Slack Connect channels shared with people outside the company
- AI thread and channel summaries from Pro upward
Strengths and weaknesses
- Strength: Largest choice of app integrations among the tools we compared
- Strength: Channels, threads, huddles and canvases cover most daily team talk
- Strength: Slack Connect makes working with clients and agencies straightforward
- Weakness: Free plan hides messages and files older than 90 days
- Weakness: Free plan limits you to 10 app integrations and 1:1 huddles
- Weakness: Business+ at $18 per user per month is needed for SAML single sign-on
Key facts
- Free plan: Yes, 90-day message history and up to 10 integrations
- Plans: Free, Pro, Business+, Enterprise+
- Single sign-on: SAML on Business+ and Enterprise+
Where it ranks
Slack is No. 1 in our Best Team Chat Apps verdict.
Alternatives we scored
Visit slack.com · Questions or corrections: editorial@keenverdict.com