Shopify POS review

Shopify POS is the store counter for a Shopify online shop, and that is its main argument for retail: products, stock, customers and orders sit in one back office, so a sale at the till and a sale on the website draw on the same count. Every paid Shopify plan includes casual in-person selling with limited staff logins, simple customer profiles and returns at the original location. Serious stores will want the POS Pro add-on, charged per location, which brings unlimited staff with roles and permissions, inventory counts, purchase orders, low stock alerts, rich customer profiles with loyalty insights, returns and exchanges at any location, and omnichannel tools such as buy online, pick up in store and endless aisle. Shopify says its back office supports more than 1,000 locations. The trade-offs are cost and lock-in: the full setup is a Shopify plan plus POS Pro, and payment providers other than Shopify Payments add a fee on lower plans. Our location showed local currency, so the USD price is pending.

Who it is for

Brands and boutiques whose online store is as important as the shop floor and who want one catalog, one customer list and one stock count.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• One back office for inventory, orders, customers and staff across online and in store
• POS Pro inventory counts, purchase orders and low stock alerts
• Buy online, pick up in store, endless aisle and returns at any location on POS Pro
• Centralized back office that supports 1,000+ locations
• Shopify Payments plus third-party payment providers

Strengths and weaknesses

• Strength: Online and in-store stock share one catalog
• Strength: Casual in-person selling is included in every Shopify plan
• Strength: Large app ecosystem and hardware for counter or floor use
• Weakness: Retail tools such as staff roles and inventory counts need POS Pro per location
• Weakness: Third-party payment providers carry an extra fee on lower plans
• Weakness: USD prices could not be checked from our location

Key facts

• Plans: Basic, Grow, Advanced and Plus
• POS Pro: Add-on priced per location per month
• Free trial: 3 days
• Locations: Back office supports 1,000+ locations
• Fulfillment options: Local delivery, ship to customer, in-store pickup, email carts

Where it ranks

Shopify POS is No. 2 in our Best POS Systems for Retail verdict.