Pingdom review

Pingdom, owned by SolarWinds, is one of the oldest names in uptime monitoring, and its product is still easy to set up. Synthetic monitoring covers uptime, multi-step transactions and page speed from more than 100 test servers, and you can pick regions such as North America, Europe, Asia and Australia. Before alerting, Pingdom runs a second check to filter out false positives, then notifies by email, SMS, push or webhook, with delays of up to an hour and up to four repeat alerts. For each incident it offers root cause analysis with traceroute and server response codes, and public status pages are included in all plans. Real user monitoring is sold separately by page views with 13 months of retention. The smallest synthetic tier includes 10 uptime checks, one advanced check and 50 SMS, which is thin next to rivals' free plans, and there is no on-call scheduling. Prices load with JavaScript, so the USD figure is pending.

Who it is for

Marketing and web teams that want uptime checks and real user monitoring from one established vendor.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Uptime, transaction and page speed monitoring
• 100+ test servers worldwide with region selection
• Email, SMS, push and webhook alerts
• Root cause analysis with traceroute and response codes
• Public status pages included in all plans

Strengths and weaknesses

• Strength: Runs a second check before alerting to filter false positives
• Strength: Real user monitoring with 13-month data retention
• Strength: Unlimited users on synthetic plans
• Weakness: No permanent free plan
• Weakness: Entry tier includes only 10 uptime checks and 50 SMS
• Weakness: No on-call scheduling built in

Key facts

• Free trial: 30 days, includes Synthetics and RUM
• Smallest synthetic tier: 10 uptime, 1 advanced check, 50 SMS
• Test servers: 100+ worldwide

Where it ranks

Pingdom is No. 10 in our Best Uptime Monitoring Tools verdict.