New Relic review

New Relic ranks second because it gives small teams a full APM product without a per host bill. The free tier includes 100 GB of data ingest a month, one full platform user, unlimited basic users who can view dashboards and alerts, 500 synthetic checks and at least 8 days of default retention. The Standard edition charges $10 for the first full platform user and $99 for each additional one, up to five, and both paid editions charge $0.40 per GB beyond the free 100 GB on the original data option. Hosts, agents, containers and serverless functions are unlimited at no extra cost, so a team running many small containers pays the same as one running a few large servers. The cost shifts to people: Pro full platform users cost $349 each on an annual commitment, which is why New Relic also offers compute-based pricing with no user licenses on Pro and Enterprise.

Who it is for

Small teams that want full APM free or at a low entry price

Price

Free tier with 100 GB of ingest and one full user; Standard $10 for the first full platform user, $99 for each additional user.

$10/first user $99/additional user (maximum of 5)
Quoted from the vendor pricing page on November 12, 2026.

Key features

• Free tier includes 100 GB of data ingest, one full platform user and unlimited basic users
• Data beyond 100 GB costs $0.40 per GB on the original ingest option
• Unlimited hosts, agents, containers and cloud functions at no extra charge
• 50+ capabilities including APM with distributed tracing, logs, browser and mobile monitoring
• Core users at $49 get error tracking, logs and IDE access through CodeStream

Strengths and weaknesses

• Strength: No host or CPU counting on any edition
• Strength: Free tier includes 500 synthetic checks and at least 8 days of retention
• Strength: Optional compute pricing removes user licenses on Pro and Enterprise
• Weakness: Standard is limited to 5 full platform users
• Weakness: Pro full platform users cost $349 each on an annual commitment
• Weakness: Free accounts lose ingest and access after 100 GB until the next month or an upgrade

Key facts

• Free plan: Yes, 100 GB ingest and 1 full user per month
• Extra data: $0.40 per GB beyond 100 GB
• Host pricing: None, unlimited hosts included

Where it ranks

New Relic is No. 2 in our Best APM Tools verdict.